Support Worker | London

Position: Female* Support Worker

Job Type: Full Time

Salary: £28,938

Location: Camden, London

Employer: Certitude

Application Deadline: October 1^st, 2026

Job description

Salary: £28,938 per annum

Hours: 37.5

Job Type: Permanent

Service: Female Mental Health Supported Living Accommodation

Location: Camden (NW3)

Requirements: Female*

Benefits

• A stimulating work environment full of opportunities to learn and develop
• 25 days annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care vouchers
• Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The role of the Support Worker is to provide specialist expertise and support to facilitate teams in achieving person centred outcomes for the people we support, some of whom have profound and complex needs, to maximise the individual’s independence and enable them to be active in their communities.

The service provides accommodation-based support for women experiencing mental health challenges. The people we support are encouraged to develop and maintain their independence while receiving support in areas where they may need additional help. This can include managing benefits, self-medication, cooking, budgeting, maintaining relationships with family and professionals, looking after their health and wellbeing, and engaging with their local community.

Support is tailored to each person’s individual needs and focuses on helping them feel safe, well, and confident enough to progress in their recovery. The overall aim is to build independence and support women to move on successfully to the least restrictive setting that meets their needs.

Duties will include:

• Making a difference in the lives of those you support
• Help to use a range of recovery-oriented and person-centered planning tools
• Ensure all plans and records relating to the people we support are accurate and up to date
• Support with everyday tasks to maximise the individual’s independence
• Work in a consistent and positive way with local managers and other team members to ensure people get a great service
• Undertake various levels of personal care and manual handling

About you

To be a Support Worker at Certitude, it is essential you have experience for this role in:

• Keeping calm and confident in challenging situations
• Understanding of keeping people safe and protecting them from any form of abuse.
• Understanding the challenges that are likely to be faced by people with mental health.
• A good understanding of accountability, confidentiality, and professional boundaries.
• You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career.

To read more about the role and the full person specification, please click on the tab at the top of this advert, titled ‘Job Description and Person Specification’.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Support Worker at Certitude? Complete an application form and someone from the Recruitment Team will be in touch!  A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.org.uk

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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This post is exempt under section 9, part 1 of the Equality Act 2010

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