Apprentice Data Management Officer | Greater Manchester

Position: Apprentice Data Management Officer

Job Type: Full Time

Salary: £25,272 pro rata per annum

Location: Stockport, Greater Manchester

Employer: Stockport NHS Foundation Trust

Application Deadline: September 25^th, 2026

Job overview

Exciting Apprenticeship Opportunity – Quality Control North West (QCNW)

An exciting apprenticeship opportunity has arisen for an enthusiastic individual to join the administration team within QCNW at Stockport NHS Foundation Trust.

This role will provide the successful candidate with the opportunity to gain valuable workplace experience whilst completing a nationally recognised AI & Data Administration Level 3 Apprenticeship.

As a Data Management Officer, you will be supported and developed to assist the Office Manager by inputting financial data into systems and reporting to customers. You will gain practical experience in the use of Microsoft Office applications, financial administration processes, data management and customer service skills, whilst working as part of a supportive and experienced team.

The apprenticeship programme is delivered in partnership with an approved training provider BPP, ensuring you receive high-quality learning, development and ongoing support throughout your apprenticeship journey.

Previous NHS experience is not required as full training will be provided.

This role is office based, Monday to Friday.

Advert

Undertake the Level 3 AI & Data Foundations Apprenticeship Standard in agreed timescales.  This provides opportunities to gain practical experience and skills whilst working as a member of a team and achieving nationally recognised apprenticeship standards in Data & AI Administration.  The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported through a high-quality training programme to develop skills in the following areas:

• Reception duties
• General clerical tasks
• Inputting data into spreadsheets
• Producing graphs and pivot tables using MS Excel
• Using formulas in MS Excel to calculate financial data
• Liaising with the Finance/Procurement department to resolve financial queries

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice

Main Duties and Responsibilities

 As an apprentice you will be supported and developed to:

• Maintain the departmental income and expenditure accounts.
• Carry out annual review of template invoices.
• Produce and issue regular financial information, income data, invoices, projections, and reports in conjunction with the finance department, including communication with clients as necessary
• Prepare and cost quotations for users of QCNW service
• Check and record all invoices for payment
• Produce regular departmental activity, projections and reports
• Prepare Service Level Agreements/contracts for NHS and non NHS clients.
• Handle orders, including operation of the devolved ordering system.
• Prepare documents for archiving and maintaining records on spreadsheets
• Maintain staff attendance records including Healthroster
• General office duties including mail, reception, typing, filing and stock control of office and general consumables

Communications

• Produce and issue regular financial information, income data, invoices, projections, and reports in conjunction with the finance department, including communication with clients as necessary.
• Communicating with suppliers, Trust supplies department, and Trust finance department regarding orders and receipts.
• Contribute to regular staff meetings.
• Communicate with other staff of the department to ensure smooth running.

Responsibility for Patient Care

• No direct contact with patients
• Planning and organising
• Planning own work on a day-to-day basis
• Updating Service Level Agreements and Schedules

Responsibilities for Physical and / or Financial Resources

• Prepare Service Level Agreements / contracts for NHS and non NHS clients.
• Maintain the departmental income and expenditure accounts.
• Prepare costings and quotations for users of services provided by QCNW
• Carry out annual review of template invoices.
• Produce and issue regular financial information, income data, invoices, projections, and reports in conjunction with the finance department, including communication with clients as necessary.
• Check and record all invoices for payment.
• Handling of orders, including operation of the ordering system
• Produce regular departmental activity, projections and reports.

Responsibility for Policy and Service Development and Implementation

• Contribute to preparing office procedures.
• Contribute ideas in staff meetings.
• Contribute to the development of the QCNW website

Responsibilities for Human Resources and Leadership

• Contribute to preparing office procedures.
• Contribute ideas in staff meetings

Responsibilities for Teaching and Training

• None

Responsibilities for data and information resources

• Maintain the departmental income and expenditure accounts.
• Carry out annual review of template invoices.
• Produce and issue regular financial information, income data, invoices, projections, and reports in conjunction with the finance department, including communication with clients as necessary.
• Prepare costings, and quotations for users of QCNW service.
• Check and record all invoices for payment.
• Prepare documents for archiving and maintaining records on spreadsheets.
• Maintain staff attendance records including Healthroster
• Produce regular departmental activity, projections and reports.

Research, Development and Audit

• None

Physical Skills and Effort

• Some light lifting and moving duties are included.
• VDU work

General Duties for all employees

• Hand Hygiene
• To assist the Trust in reducing healthcare acquired infections (HCAI’s) all staff should be familiar with all the Trust’s Infection Prevention policies which are appropriate to their role. You are required to attend mandatory training in Infection Prevention and be compliant with all measures known to be effective in reducing HCAI’s”

Safeguarding

All Stockport Foundation Trust employees are required to act in such a way that at all times safeguards and promotes the health and well-being of children, young people and vulnerable adults.  Familiarisation with and adherence to the policies and procedures relating to child protection and safeguarding of children, young people and vulnerable adults are adhered to. It is the responsibility of all staff to report any concerns and they must therefore be aware of child and adult safeguarding procedures and who to contact within the Trust for further help and guidance.  It is an essential requirement of all employees as is participation in mandatory safeguarding training in accordance with the employees roles and responsibilities.

Work in accordance with the Mental Capacity Act 2005, ensuring decisions about care, consent, and best interests are made in line with legal and ethical requirements

Prevention

To actively work with patients/clients/service users to identify appropriate opportunities in Making Every Contact Count for preventative interventions which may reduce the risk of future harm to health and wellbeing and to provide brief advice and refer or signpost to sources of further information and support which may include advice on lifestyle behaviour and social care needs as well as safety and management of long term conditions.

Data Protection, Confidentiality and Information Governance

The post holder must abide by all relevant Trust and departmental policies including information governance, confidentiality and data protection and, undertake the annual data security awareness mandatory training. The post holder is reminded that any breach of the Trust’s information governance and security policies and procedures, including data protection legislation, will result in disciplinary action.

Data Protection Legislation  – the post holder is required to process all personal data relating to patients and staff, whether in paper, electronic or other media, in accordance with the Data Protection Act 2018 and the General Data Protection Regulations (GDPR), ensuring the security and confidentiality of data at all times.

The post holder must not for their own benefit or gain, or to divulge to any persons, firm or other organisation whatsoever, any confidential information belonging to the Trust or relating to the Trust’s affairs or dealings which may come to their knowledge during employment.

Health & Safety

Under the Health and Safety at Work Act 1974, the Trust has a statutory responsibility to provide and maintain a healthy and safe environment for its staff to work in. Equally the post holder is required to work within the Trust Health & Safety Policy and fulfil a proactive role towards the management and control of risk.  This entails the identification, assessment and the immediate reporting, using the Trust Incident Reporting System, any incident, accident, hazard or near miss involving patients, service users, carers, staff, contractors or members of the public.

The Post holder has a personal responsibility to adhere to a statutory and departmental duty of care for their own personal safety and that of others who may be affected by their acts or omissions at work

Harassment & Bullying

As a member of staff you have a personal responsibility to ensure you do not discriminate, harass or bully or contribute to the discrimination, harassment or bullying of any colleague(s) or visitors or condone discrimination, harassment or bullying by others.

Quality Improvement

Our mission is to make a difference every day helping people to live their best lives. We have a trust-wide approach to quality improvement and we expect everyone to contribute to improving our services by always learning and continually improving our services. For all staff, it is about learning from what has worked well as well as what has not, being open to change and improvement and working in smarter and more focused ways to improve our services. The Trust encourages and provides opportunities for staff at all levels to engage in the Trust’s approach to quality through quality improvement projects, clinical audit, innovation and quality assurance.

Health and Wellbeing

As a colleague you are expected to:

• Take reasonable steps, make healthy choices and informed decisions to protect yourself, your colleagues, your family, and our patients/service users.
• Act promptly if you have any health concerns, and dot attend work if you are not fit to do so
• Engage in conversations about your wellbeing.
• Talk with someone at work if you are struggling.

If you have management responsibilities, you are expected to:

• Lead with compassion and have regular conversations about health and wellbeing with those you manage.
• Consider the individual circumstances and needs of colleagues.
• Act promptly on any wellbeing concerns
• To undertake any other duties which is deemed appropriate to the band when requested by Senior Staff.

The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service.  Any review will be undertaken in conjunction with the postholder

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our “two tick” kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

Use of Artificial Intelligence (AI)

If you choose to use AI when writing a job application, it is essential to personalise the content, particularly the supporting statement. AI cannot fully understand the specific context or requirements of a role and may generate inaccurate or misleading information. Over‑reliance on AI can reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone.

Please note that we monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.

Person specification

Education & Qualifications

Essential criteria

• Good general education or equivalent experience
• GCSE English and Maths or equivalent experience
• Undertaking and completing Level 3 Business and Administration Programme

Desirable criteria

• RSA 11 Typing Qualification or equivalent experience
• ECDL or equivalent

Knowledge

Essential criteria

• Good numeracy, literacy
• Knowledge to prioritise workloads
• Working knowledge of Excel spreadsheets
• Good communication and interpersonal

Desirable criteria

• Knowledge of Intranet Web based packages
• Experience of using Microsoft packages particularly Excel & Word

Experience

Essential criteria

• Ability to organise own workload

Desirable criteria

• Administrative background
• Previous invoice/finance experience in medium/large organisation
• Experience of working within a busy office environment, including use of office equipment
• NHS Experience

Skills

Essential criteria

• Good communication and interpersonal
• Keyboard/word processing skills
• Team Player

Work Related Circumstances

Essential criteria

• Occupational Health Clearance
• Good organisational skills
• Reliable
• Flexible and able to adapt to changing circumstances
• To work with supervision and team player
• Able to cope with pressure and remain in control

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