Internal Communications Officer | Sponsorship Available

Position: Internal Communications Officer

Job Type: Full Time

Salary: £38,488 to £46,852 a year per annum pro rata incl HCAS

Location: London

Employer: London Ambulance Service NHS Trust

Application Deadline: October 4^th, 2026

Job summary

This is an integral role within the internal communication team. You will work across all our internal channels, assisting in the production of a regular flow of high quality and compelling content, including news stories, internal social media posts, graphics, podcasts and videos.

Be part of the wider Communications and Engagement team, which is responsible for a range of activities, including internal communications, digital communications, staff recognition, brand and design, media relations, stakeholder engagement, education outreach, and LAS Charity fundraising. When required, you will also support with department wide campaigns.

Main duties of the job

Using digital expertise to advise and support content owners on publishing information on LASConnect, coordinating implementation plans to build our digital platform, monitoring and transferring essential content, liaising with content owners and providing training support where required.
Ensuring staff are well informed about developments within the organisation and that resilient two way lines of communication and maintained and improved.
Creating, writing, publishing and distributing key internal communications to key groups of staff.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care—delivering outstanding emergency and urgent care whenever and wherever needed.

Our organisation—being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

Our London—using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job description

Job responsibilities

Provide communications advice to colleagues as appropriate within the Trust, helping them to understand the purpose of our channels and how best to reach their target audience, thinking creatively as required.
In the event of a major incident, provide internal communications support as required to the Trust. This may involve attending Headquarters, local ambulance stations or scenes of incidents at short notice and preparing/maintaining specific internal communications plans and templates.
Develop internal news releases, publications, using digital software, presentations using desk top software, intranet content management software packages, managing a photo library and departmental databases.
Maintaining one or more information systems relating to the internal communications function such as the systems for deploying plasma screen content, content management systems for the Trust intranet and livestream broadcasting.
Update the team editorial grid with planned content.
Support the production and distribution of surveys and focus groups necessary to evaluation the work of the team, reviewing and contributing to ideas for improvement.
Works within the internal communications department, manages own workload, and is required to act independently in relation to delegated work areas and specific projects.

Person Specification

Qualifications, Accreditations, Education

Essential

Educated to degree level in a communications related field or, possessing an equivalent level of knowledge and expertise

Experience

Essential

Proven experience of delivering effective internal and digital communications in a complex organisation including use of content management and publishing platforms, stakeholder engagement, event support and successfully delivering great content to support internal campaigns
Experience and evidence of achieving results in line with strategic aims and objectives
Proven experience of using insight and analytics to improve content delivery and campaign effectiveness
Experience of crafting, curating and managing content, publishing to appropriate channels for audience groups, to ensure impactful internal digital engagement

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

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