Data Entry/Customer Service

Step into a role where your careful eye, friendly attitude, and love for organization truly matter. This opportunity with Mid-American Therapy lets you work from the comfort of your home while helping keep their operations running smoothly. As a Data Entry and Customer Service Specialist, you’ll support both customers and internal teams by ensuring information is accurate, well-organized, and easy to access. If you enjoy helping people, solving small daily challenges, and staying on top of digital tasks, this position offers a warm, supportive space for you to grow.

Job Type: Temp-to-hire, Full-time, Part-time

Salary: $21.74 – $26.18 per hour

Firm: Mid-American Therapy

Location: Remote

Work Schedule: Expected 40 hours per week

Language: English

Job Overview

Join our dynamic team as a Data Entry and Customer Service Specialist, where you’ll play a vital role in maintaining accurate data records and delivering exceptional support to our clients and internal teams. This paid position offers an energetic environment focused on efficiency, organization, and positive customer interactions. Your attention to detail and strong computer skills will help ensure smooth operations across various administrative functions, contributing directly to our company’s success. If you thrive in fast-paced settings and enjoy problem-solving, this opportunity is perfect for you!

Responsibilities

• Accurately input data into various databases, ERP (Enterprise Resource Planning) systems, and Microsoft Excel spreadsheets using precise typing and data collection techniques
• Manage order entry processes efficiently, ensuring all client requests are processed correctly and promptly
• Maintain organized filing systems—both digital and physical—to support easy retrieval of information
• Assist customers via phone or email by addressing inquiries, providing information, and resolving issues with professionalism and enthusiasm
• Perform data transcription tasks from audio recordings or handwritten notes into digital formats with high accuracy
• Utilize pivot tables and other Excel tools to analyze data trends and generate reports for management review
• Support administrative functions such as clerical tasks, document filing, and basic math calculations to verify data accuracy
• Collaborate with team members to streamline data collection processes and improve overall organizational workflow

Qualifications

• Proven experience in data entry, clerical work, or administrative roles with a focus on accuracy and efficiency
• Strong computer skills including proficiency in Microsoft Office Suite—especially Excel—and familiarity with databases and ERP systems
• Excellent typing speed with high accuracy; experience with transcription is a plus
• Solid organizational skills to manage multiple tasks simultaneously and prioritize effectively
• Basic math skills for data verification and calculations
• Previous office experience demonstrating familiarity with filing systems, order entry procedures, and customer service interactions
• Ability to adapt quickly to new software tools such as pivot tables or other data analysis features within Excel
• Strong communication skills to handle customer inquiries professionally and courteously

This role offers a vibrant work environment where your organizational talents will shine. We are committed to supporting your professional growth while ensuring you feel valued every step of the way!

Job Types: Temp-to-hire, Full-time, Part-time

Pay: $21.74 – $26.18 per hour

Expected hours: 40 per week

Benefits

• 401(k)
• Flexible schedule
• Vision insurance
• Work Location: Remote

Application Process & Documents Needed

Submitting your application is simple and done directly through Glassdoor. Prepare a clear resume that highlights your data entry, customer service, and administrative experience. Once you apply on Glassdoor, you may be contacted for the next steps, such as a brief screening or interview.

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