Looking for a friendly and flexible work-from-home opportunity where your communication skills truly shine? Wilhoite Lux Horizon LLC is seeking a dedicated and personable Customer Service Representative to join their growing team. In this role, you will support customers, handle inquiries, and help create positive experiences across multiple communication channels. This opportunity is ideal for customer-focused individuals who thrive in a fast-paced environment, with multilingual skills and call center experience seen as a strong advantage.

Salary: $13.00 – $15.00 per hour

Firm: Wilhoite Lux Horizon LLC

Location: Remote

Work Schedule: (may vary based on business needs)

Duties (Training included)

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Assist clients with product or service information, troubleshooting issues, and resolving complaints.
• Manage data entry tasks accurately within our customer relationship management (CRM) system.
• Handle outbound calling campaigns to follow up with customers or promote new services.
• Process transactions such as cash handling when necessary, ensuring accuracy and security.
• Maintain detailed records of customer interactions and transactions for quality assurance purposes.
• Collaborate with team members to improve service delivery and share insights for continuous improvement.
• Utilize Microsoft Office tools and other computer software to document interactions and generate reports.

Requirements

• Proven experience in customer support, call center roles, or client services preferred.
• Strong communication skills with excellent phone etiquette and active listening abilities.
• Bilingual skills (English plus additional language) are highly desirable to serve a diverse clientele.
• Proficiency in Microsoft Office Suite, data entry, and general computer skills required.
• Ability to handle multiple tasks efficiently in a dynamic environment.
• Experience with outbound calling and analysis skills is a plus.
• Demonstrated ability to work well under pressure while maintaining professionalism.

• Attention to detail in cash handling, typing accuracy, and record keeping. This position offers an engaging work environment where excellent communication skills and a customer-first attitude are valued highly. We look forward to welcoming candidates who are eager to contribute positively to our team while developing their professional skills in client services.
• Must have own equipment and this is a 1099 job and is state specific.

Benefits:

On-the-job training

Work from home

People with a criminal record are encouraged to apply

Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and APPLY TODAY.