Imagine a job where your main task is simply to help people feel calm, informed, and confident about their future. This Remote Customer Agent role with FBSPL is designed for individuals who enjoy clear conversations, steady routines, and meaningful work. You will speak with people who are already looking for guidance, listen to their needs, and gently walk them through available long-term planning options. From the comfort of your home, you’ll be part of a supportive team, follow a clear process, and make a real difference in how families plan ahead. It’s a stable, entry-level opportunity with training, warm leads, and room to grow—perfect for someone who values purpose as much as consistency.
Job Type: Full-time
Salary: $50,000 – $65,000 per year
Firm: FBSPL
Location: Remote
Work Schedule: Flexible remote schedule (exact hours not specified)
Language: English
Work Experience Needed: Entry level; strong communication skills, ability to follow a structured process, reliability in a remote setting
Overview
We’re seeking a Remote Customer Agent who enjoys helping people make steady, informed decisions for their family’s future. This role connects with individuals who request guidance on long-term benefits planning programs. You’ll offer clarity, reassurance, and step-by-step direction, so each person understands where they’re headed.
What You’ll Do
- Speak with new inquiries and explore what they’re hoping to accomplish
- Explain program choices in a calm, easy-to-understand way
- Record conversation notes so clients move smoothly into the next phase
- Outline what the upcoming review steps look like
- Stay organized as you work through a consistent stream of warm leads
- Share simple updates with the internal client team when needed
What Helps You Thrive
- You communicate in a friendly, grounded way
- You like having a structured process to follow
- You’re reliable in a remote setting with steady work habits
- You enjoy helping people make sense of their options
- You don’t mind repeat tasks and consistent routines
What’s Provided
- Remote position with flexibility
- Clear training and daily support
- Warm leads supplied
- Performance-based compensation with bonuses and residual income
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Work Location: Remote