Goldfein, LLC is a big name in automated services, known for top-notch data, tech, and solutions. They’re all about fast-paced, hardworking teams delivering awesome client service. Now, they’re looking for a Customer Service Rep to join their remote crew!
Job Type: Full-time
Salary: $16.00 – $18.00 Per Hour
Firm: Goldfein, LLC
Location: Remote, US
Work Schedule: Monday-Friday 8:00-5:00 EST
Language: English
About Us
Goldfein, LLC is a nationwide leader in automated services providing cutting-edge data, technology, services, and solutions. Our fast-paced, hardworking teams are dedicated to giving our clients top-notch service as our highest priority.
What We Value
Positive Attitude | Hard Work | Helpfulness
The Opportunity
- Opportunities for learning, growth, and advancement
- Comprehensive new hire training included
- Benefits include medical, dental, vision, and 401k matching
- Cutting edge technology
- Fast-paced, fun, and innovative working environment
- Fully remote position
- Set hours: Monday-Friday 8:00-5:00 EST
The Skill Set
Goldfein, LLC offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.
- Strong verbal and written communication skills
- Meticulous attention to detail
- Highly organized, reliable, and self-motivated.
- Ability to thrive in a collaborative, high-volume, fast paced work environment
What You Will Do
Areas of contribution may include, but are not limited to:
- Handle high inbound call volume while navigating multiple systems at a time
- Professionally communicate through phone and email to assist and educate customers throughout the claim process, and de-escalate as needed
- Use problem solving and critical thinking to assist customers efficiently and effectively
- Maintain adaptability, flexibility, and an eagerness to learn
- Contribute to a collaborative, high volume, fast-paced environment
- Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated
What You Can Expect
We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.
Requirements
- The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
- Employment verification through E-Verify.
- Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5, 2.50 GHz, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam
- You need to be authorized to work in the US and be based in a location approved by the company
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Remote