Looking for a remote role where you can support a team, stay organized, and work comfortably from home? This opportunity offers a chance to use your communication and administrative skills while helping daily operations run smoothly. If you enjoy assisting clients, managing schedules, and keeping everything on track, this role could be a great fit for you
Job Type: Independent Contractor (40 hours per week)
Salary: Competitive hourly rate based on experience
Location: Remote (serving clients in the US, UK, Canada, and Australia)
Open to: Offshore applicants worldwide
Work Schedule: Monday–Friday, 9:00 AM – 5:30 PM PST
Language: English
Overview
20four7VA is seeking offshore independent contractors to provide remote support services to clients worldwide, primarily in developed markets such as the United States, United Kingdom, Canada, and Australia.
We are specifically looking for a Marketing Virtual Assistant who can support content creation, social media engagement, and strategic research on LinkedIn and Twitter (X). The ideal candidate should have a solid understanding of AI-driven content generation, social media best practices, and B2B personal branding.
You will work closely with the client to turn ideas, voice memos, and insights into compelling social media content that drives visibility, engagement, and thought leadership.
Scope of Services
Contractors may be required to perform the following tasks:
Communication & Reception
- Answer incoming calls via RingCentral, transfer calls, and ensure no calls are missed.
- Respond to and manage incoming text messages promptly and professionally.
Administrative Support
- Email management: sorting, responding, forwarding, and organizing.
- Calendar management: scheduling and rescheduling appointments.
- Sending reminders to clients and team members.
- Assisting with minimal scheduling tasks for field staff.
CRM & Operations Support
- Use a CRM platform (ServiceTitan, ServiceBridge, or similar) to:
- Dispatch service technicians
- View and manage schedules
- Update client information and service notes
- Assist with light task/report writing (training will be provided).
- Collaborate with the internal team to ensure smooth daily operations.
- Maintain professional communication with clients and internal staff.
Engagement Terms
- Each engagement is defined by a Statement of Work (SOW) and governed by an Independent Contractor Agreement.
- Services must be performed professionally and in accordance with agreed timelines, guidelines, and deliverables.
Work Schedule
- Contracted Hours per Week: 40 hours
- Working Days: Monday through Friday
- Daily Work Hours: 9:00 AM – 5:30 PM PST
Note: The company will make reasonable efforts to align your schedule with the client’s preferred hours. Availability may vary based on time zones, capacity, and contracted hours. Any schedule changes must be mutually approved through a revised SOW.
Terms of Engagement
- Contractors operate under a Master Services Agreement and Statement of Work.
- This is not an offer of employment; contractors are not employees of 20four7VA or any client.
- All compensation is processed through 20four7VA as stated in the engagement terms.
- By applying, you acknowledge that this opportunity is for independent contracting only, not employment.
- Applications will be reviewed based on qualifications, client requirements, and availability.
- If selected, the 20four7VA team will reach out regarding next steps and potential client matching.
Additional Information
- Long-term commitment is preferred.
- Training will be provided for specialized tasks and software.
- Competitive hourly rate based on experience.
- Annual performance reviews with potential rate increases.
Requirements / Skills
The contractor must demonstrate proficiency in the following (depending on client needs)
Core Skills
- Proven experience in receptionist, customer support, or administrative roles (virtual experience preferred).
- Familiarity with CRM platforms (ServiceTitan, ServiceBridge, or similar).
- Strong phone etiquette and ability to manage multiple calls/messages simultaneously.
- Excellent written and verbal English communication skills.
- Ability to work independently, manage time effectively, and handle confidential information.
- Tech-savvy; experience using RingCentral, email platforms, and cloud-based tools.
- Willingness to learn new tools and processes.
Preferred Skills
Previous experience with service-based companies
e.g., construction, home services).
Knowledge of dispatching procedures and customer scheduling workflows.