Are you someone who truly cares about helping people and making a difference from the comfort of your home? ShyftOff Corp is offering a meaningful remote opportunity where your voice, patience, and kindness can bring clarity and comfort to customers during important moments. This role is perfect for detail-oriented individuals who enjoy listening, explaining, and supporting others with empathy and professionalism—all while working remotely on a healthcare-focused campaign.
Job Type: Contract
Salary: $16.00 – $20.00 per hour
Firm: ShyftOff Corp
Location: Remote
Work Schedule: Flexible schedule
Language: English
Work Experience Needed: At least 6 months of remote customer service experience; strong communication and empathy skills; CRM experience is a plus; technical support experience
Position Overview: We are looking for compassionate and detail-oriented Customer Service Associate to assist a healthcare campaign. Your role will be vital in providing clear information and support.
Key Responsibilities
- Engage with customers to understand their concerns and provide solutions.
- Clearly explain the breach details and the services offered to them.
- Maintain a high level of empathy and professionalism in all communications.
- Accurately submit CRM tickets to ensure effective issue resolution.
Qualifications:
- MUST have at least 6 months of remote customer service experience.
- Excellent communication skills with a strong focus on customer service.
- Proven ability to demonstrate empathy and professionalism in customer interactions.
- Experience with CRM systems is a plus.
- Technical Support Experience
Job Type: Contract
Pay: $16.00 – $20.00 per hour
Benefits:
Flexible schedule
Work from home
Work Location: Remote
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