Are you a customer service superstar with a passion for delivering exceptional support? Do you thrive in a fast-paced environment and love working with people? We’re looking for a talented Customer Service Executive to join our remote team and help us take our customer satisfaction to the next level!

Quick Snapshot

Job Type: Full-time

Salary: £3,000 – £4,000 per month

Firm: BusinAssist

Location: Remote, UK

Work Schedule: Flexible

Language: English

Job Summary

We’re growing fast and are now looking for a Sr. Customer Service Executive who shares our passion for professionalism, reliability, and client satisfaction.

Job Type: Full-time

Pay: £3,000.00-£4,000.00 per month

Benefits: Work from home

Responsibilities

• Respond to customer queries via email, chat, and phone in a timely and courteous manner
• Assist clients with service-related inquiries, such as UK company setup, virtual office packages, or document-related concerns
• Maintain records of customer interactions and follow-ups in our CRM system
• Coordinate with internal departments to resolve customer issues efficiently
• Provide accurate information about BusinAssist services, pricing and policies
• Ensure a high level of client satisfaction by providing helpful and friendly support
• Support onboarding of new clients by guiding them through our offerings and setup process

Requirements

• Experience in customer support or a client-facing role (2.5+ year Preferred, not mandatory)
• Excellent verbal and written communication skills in English
• Comfortable using email, chat tools, and CRM systems
• Strong problem-solving and multi-tasking abilities
• Ability to work independently and manage time effectively
• A customer-first attitude with a genuine desire to help others
• Bachelor’s degree in any discipline Preferred, not mandatory
• Work authorisation: United Kingdom (Preferred, not mandatory)
• Skills: Phone etiquette, Data entry, Customer support
• Languages: English

This job is listed on Indeed, and you can find more information about it on the BusinAssist Careers page. The Customer Service Executive role is remote, with a monthly pay of £3,000-£4,000, and is available as a full-time position.

BusinAssist is located at 321 High Road, Chadwell Heath, Romford, Essex, England, RM6 6AX

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