Are you a customer service superstar with a passion for delivering exceptional support? Do you thrive in a fast-paced environment and love working with people? Here’s a fantastic opportunity to join The Lewis Agency, a leading insurance company, as a Customer Service Representative!
Quick Snapshot
Job Type: Full-time
Salary: $30,000 – $60,000 a year
Firm: The Lewis Agency
Location: Remote
Work Schedule: Flexible
Language: English
Work Experience Needed: Proven experience in sales or customer service
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Opportunities for advancement
- Training and development
About the Role
Join The Lewis Agency as an Inside Sales/Customer Service representative and connect with customers to provide exceptional service and tailored insurance solutions.
Responsibilities
- Engage with potential customers to identify insurance needs and provide solutions
- Manage inbound and outbound sales calls and maintain high customer satisfaction
- Process policy renewals, changes, and claims inquiries efficiently
- Utilize CRM software to track customer interactions and sales activities
- Educate customers on coverage options and benefits
- Collaborate with the team to achieve sales targets and improve customer experience
- Handle customer complaints professionally and resolve issues promptly
- Stay updated on industry trends and Allstate products
About Us
The Lewis Agency has been serving the community for over a decade, providing reliable insurance solutions. We offer a supportive work environment and opportunities for growth.
Requirements
- Proven experience in sales or customer service, preferably in insurance
- Active insurance license or willingness to obtain one
- Strong communication skills with a customer-centric approach
- Ability to work in a fast-paced environment and manage multiple tasks
- Detail-oriented with excellent organizational skills
- Proficient in using CRM systems and Microsoft Office Suite
- Positive attitude and team player mentality
- High school diploma or equivalent; associate or bachelor’s degree preferred
Company Overview
Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, we’re able to provide affordable transformations and beautiful bath solutions to communities across North America.
Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journey—and where your growth matters.
This is a remote position.