Executive Support Officer | West Lancashire Borough Council

Position: Executive Support Officer

Job Type: Full Time

Salary: £28,598 to £31,022 per annum

Location: 52 Derby Street, Ormskirk, Lancashire

Employer: West Lancashire Borough Council

Application Deadline: September 20^th, 2026

Why Us?

Are you an organised and proactive administrator who enjoys working in a busy environment where no two days are the same?

We’re looking for an Executive Support Officer to join our Executive Support Team, providing high-quality support to senior leaders across the organisation. This is a varied and rewarding role where you’ll help coordinate meetings, manage correspondence, support key activities and play an important part in ensuring services run smoothly.

This is an excellent opportunity for someone looking to develop a career in executive support and gain valuable experience working closely with senior managers in a professional and supportive environment.

About the Role

As an Executive Support Officer, you will provide confidential administrative support to Directors, Assistant Directors and Chief Officers, helping them manage priorities and work effectively.

Key responsibilities include:

Provide professional and confidential administrative support to Directors, Assistant Directors and Chief Officers.
Act as a first point of contact for enquiries and correspondence
Organise and coordinate meetings and events, including preparing agendas and supporting documentation.
Process and monitor correspondence and incoming mail, ensuring timely responses.
Maintaining accurate records and delivering a high standard of customer service.

About You

We are looking for someone who:

Has administrative experience in a busy office environment
Is highly organised and able to manage competing priorities
Communicates confidently and professionally, both written and verbally
Build positive working relationships with a wide range of people – Demonstrates resilience, adaptability, and a positive attitude
Has excellent IT skills (including Word, Excel, Outlook)
Handles confidential information with discretion
Works well both independently and as part of a team
Takes pride in delivering excellent customer service

Essential qualifications/experience:

GCSE English and Maths (or equivalent) or relevant experience
Administrative experience with strong organisational skills

Desirable:

NVQ Level 2 in Business Administration (or equivalent)
Experience supporting senior managers
Customer service training

What We Offer

We pride ourselves on being a friendly, supportive employer and offer a range of benefits designed to suit your needs. These include a competitive salary, generous annual leave entitlement, access to the Local Government Pension Scheme, work–life balance policies, and opportunities for personal development.

Working Requirements

Standard working week of 36 hours, Monday to Friday.

Occasional flexibility to support the Executive Support Team, including work outside normal office hours.

Ability to travel to other Council sites as required.

Apply now

If you are a motivated and organised professional looking to develop your career in executive support, we would love to hear from you.

Apply today and join a supportive team at the heart of the organisation.

Additional information

Interview: To be confirmed.

If you are interested in this position and would like an informal conversation, please free to contact Jemma Hunstone at Jemma.Hunstone@westlancs.gov.uk.