Office Assistant / Receptionist | Howes Percival

Position: Office Assistant / Receptionist

Job Type: Full Time

Salary: Competitive

Location: Leicester

Employer: Howes Percival

About The Role

We have an exciting opportunity for an Office Assistant / Receptionist to join our Facilities Team in Leicester.

This friendly team is looking for someone to act as the first point of contact, responsible for greeting visitors, answering calls, and handling daily administrative tasks to ensure smooth office operations at our Leicester office.

Duties and Responsibilities

Welcoming, directing and announcing visitors.
Be the first point of contact for all telephone calls, assisting, transferring and taking messages as required.
Supporting with day-to-day office operations, filing, scanning documents, and data entry.
Receiving and sorting daily mail, as well as arranging couriers where necessary.
Managing meeting room schedules and ensuring appropriate IT support is available as needed.
Ordering lunches and refreshments for internal and external meetings/courses.
Prepare meeting rooms for use and organising refreshments for meetings.
Ensure meeting rooms are kept presentable and stocked.
Provide ad-hoc support to the Office Manager.
Excellent time management and organisation skills with the ability to remain calm under pressure and prioritise onflicting and demanding deadlines.
Ability to work independently, take responsibility and be proactive.
Flexibility and the willingness to adapt to changing demands, working collaboratively with stakeholders across the business.
Technical Competencies
Excellent verbal and written communication for answering phones, taking messages, and handling client inquiries professionally.
A good eye for detail
Good organisation and time management abilities
A friendly, welcoming and approachable attitude.

About You

We’re looking for someone who is eager to learn, has a positive attitude, and is keen to build a career with us. This role would suit someone with little or no previous experience, as we are committed to providing full training and support to help the right person develop and succeed in the position.

You’ll be organised, reliable, and willing to take initiative, with strong communication skills and a desire to learn new skills. Most importantly, you’ll bring enthusiasm, a willingness to grow, and a commitment to delivering excellent service.

Working Hours:

This role is based on working hours of 9:30am to 5:30pm, Monday to Friday. Some flexibility may be required from time to time to meet business needs.

About Us

At Howes Percival, we are driven by a commitment to our clients and a passion for achieving their goals. With a rich heritage spanning over 200 years, we have evolved into a leading law firm with a reputation for delivering exceptional results across a wide range of practice areas. Our team comprises highly skilled lawyers who combine deep industry knowledge with innovative thinking to provide strategic advice and tailored solutions to our diverse client base.

As an employer, we value talent, diversity, and collaboration. We foster a supportive and inclusive culture where every team member is empowered to thrive and make a meaningful impact. Joining Howes Percival means being part of a dynamic growing and forward-thinking firm dedicated to excellence in legal practice and client service.

Below are some other reasons that help us in our mission to be a place where people want to work and enjoy working:

We achieved a three-star ‘World Class’ accreditation in the top 75 “Best Companies” (formerly The Sunday Times Best Companies Awards) and ranked 5^th in the top 75 “UK’s Best Large Companies to Work For” category for 2025.

We have been ranked #1 Best Law Firm to work for in the UK by Best Companies for 2025 and #1 company in the East Midlands region.

We have been accredited with “Investors in People” since 1996 and were shortlisted for Employer of the Year in 2023.

Our lawyers come from a variety of backgrounds, many from larger and City firms, some from in-house – we all share the same Howes Percival DNA and all of this rich experience is there for you to learn from.

We offer a wide range of benefits for all our valued employees including (but not limited to); Perks at Work discounts, profit share scheme and discretionary bonus, 25 days holiday entitlement, one paid ‘charity day’ per year, comprehensive private medical cover, plus a well being calendar with a wide range of regular events.

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