Discover a fulfilling career with Pair Team, a mission-driven company that’s changing the way Medicaid and Medicare serve underserved populations. With a focus on whole-person care and innovative technology, Pair Team is building a care model that empowers clinicians and care teams to provide high-impact care. Explore the opportunities below and find out how you can make a difference.

Quick Snapshot

Job Type: Full-time, Remote

Salary: $22-$23

Firm: Pair Team

Location: Remote US

Work Schedule: 9:00 a.m.–5:30 p.m. in your local time zone (Training in PST hours)

Language: English

Full job description

Pair Team is a mission-driven company that’s changing the way Medicaid and Medicare serve underserved populations. We’re a tech-enabled medical group that delivers whole-person care, partnering with organizations to provide compassionate, high-impact care. Our team is passionate about building a care model that empowers clinicians and care teams to do what they do best.

Our Values

Lead with Integrity: Keep commitments, take responsibility, and choose authenticity.
Embrace Challenges: Step forward into discomfort and help each other learn.
Break Through Walls: Go the extra mile for patients, partners, and each other.
Act Beyond Yourself: Build each other up and respect boundaries.
Care Comes First: Hold ourselves to the highest standards for patients.

The Opportunity

We’re looking for an Operations Support Associate to join our team! This role supports the Care Operations team in ensuring patient care delivery and health plan compliance. You’ll work remotely and participate in training during Pacific Time (PST) hours.

What You’ll Do

Operational Support: Own initiatives that impact patient care delivery and health plan compliance.
Data Entry: Complete critical data entry with exceptional accuracy.
Care Management: Process and monitor authorizations, reauthorizations, and disenrollments.
Communication: Track approvals and status updates, and communicate with the care team.
Process Improvement: Support projects that enhance workflow efficiency and ensure accurate reimbursement.

What We Offer

Competitive Compensation: $22-$23 per hour
Comprehensive Benefits: Health, vision, and dental insurance
Flexible Vacation Policy: Take time off when you need it
401k: Plan for your future
Work from Home: Enjoy the comfort of your own space
Professional Growth: Opportunities for rapid career progression

Requirements

Experience: 1+ year of healthcare operations or administrative experience
Technical Skills: Proficiency in Google Sheets or Microsoft Excel
Attention to Detail: Strong data entry accuracy and time management skills
Communication: Excellent written and verbal communication skills
Adaptability: Ability to adapt quickly to shifting priorities
Dedication: Passion for supporting underserved populations and improving access to high-quality care.

If you’re passionate about making a difference in healthcare, we encourage you to apply!