Looking for a friendly, remote job where you can help people every day? Sensée Ltd wants you! We’re a company that brings work to you, not the other way around, and we’re all about making sense of customer needs with a smile. If you love talking to people, enjoy a flexible schedule, and want to grow in a supportive team, this could be the perfect spot for you.
Quick Snapshot
Job Type: Part‑time, Permanent
Salary: £12.60 per hour
Schedule: weekends and evenings may be required, flexitime available
Location: Remote
Benefits
- Paid training
- Flexitime
- Referral programme
- Employee discount
- Company pension
- Health & wellbeing programme
- Work from home
- Flexible schedule
Full job description
Sensée thinks work should come to people, not the other way around. “Sensée” means “it makes sense” in French. We work with award‑winning brands to give virtual contact‑centre service.
What you will do
- Attend a fully paid, remote training course (6 weeks, weekdays).
- Work in a fast‑paced environment, taking many calls and using several systems at once.
- Follow quality guidelines and use feedback to keep improving.
- Meet targets/KPIs to help customers quickly and well.
- Use in‑house tools to stay connected with teammates and support customers.
- Represent well‑known brands and aim for first‑call resolution.
- Be part of the Sensée family, which values ethics, connectivity and innovation.
About Sensée
Founded in 2004, Sensée leads in outsourced customer service. We cut commuting and use our own equipment, which lowers our carbon footprint. We protect local communities and the planet. Sensée is an equal‑opportunity employer and welcomes applicants from all backgrounds.
Who we look for
- Has experience in a contact centre or transferable customer‑service skills, preferably handling many calls back‑to‑back.
- Can work a flexible week – our accounts run Monday to Sunday and some evenings and weekends are needed.
- Speaks and writes English clearly; French is a plus.(Not Compulsory)
- Is good with computers and can learn new systems fast.
- Is self‑motivated, organised, and solves problems actively.
- Can give full focus to the role – we do not allow a second job during the training period.
- Works efficiently while staying polite and professional on every call.
Get Started
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