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Position: Performance and Operations Manager
Job Type: Full Time
Salary: £49,387 to £56,515 a year per annum
Location: Swindon, United Kingdom
Employer: Great Western Hospitals NHS Foundation Trust
Application Deadline: October 4th, 2026
Job summary
**Previous Applicants need not apply**
An exciting opportunity has arisen for an ambitious and dynamic individual to join the Surgery and Planned Care Division at the Great Western Hospitals NHS Foundation Trust as a Performance and Operations Manager, supporting the General Manager to deliver high quality services.
Working collaboratively with the Clinical Lead, Clinicians and Matrons, the Performance and Operations Manager will be responsible for ensuring effective and efficient management of the operational functions within one of the Division’s Clinical business units.
The Trust actively encourages personal development and will be committed to supporting you to develop your skills in an environment where new ideas are welcomed and encouraged.
Main duties of the job
The postholder will effectively and efficiently manage the service’s performance, ensuring the relevant standards are achieved and taking corrective action when required.
You will also monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
About us
We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job description
Job responsibilities
- To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
- Please see the attached job description
Person Specification
Qualifications
Essential
- Master’s Degree or equivalent training and experience
- Evidence of management development
- Evidence of CPD
Desirable
- Formal project management qualification
Experience
Essential
- Track record of participating and achieving significant changes
- Contribution towards service development.
- Operational problem solving.
- Experience of line managing staff
Desirable
- Experience of working in an Acute NHS Trust.
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
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