Join the dynamic team at D1 Training, a leading fitness franchise with over 100 locations nationwide! As a Part-Time Administrative Assistant, you’ll play a key role in supporting gyms across the country, ensuring they have the tools and resources needed to succeed. If you’re a detail-oriented, tech-savvy individual who thrives in a fast-paced environment, we want to hear from you!
Quick Snapshot
Job Type: Part-time
Salary: $20 – $25 an hour
Firm: D1 Training
Location: Remote
Open to: All applicants
Work Schedule: Flexible part-time hours
Language: English
Work Experience Needed: Administrative, office support, or customer service experience
Full job description
D1 Training is a fast-growing fitness franchise and athletic performance brand with over 100+ locations nationwide. We provide high-energy coaching, sports performance, and world-class member experiences and our Home Office team ensures franchisees have the tools and support they need to win.
We are seeking a detail-oriented Part-Time Administrative Assistant to join our Home Office Support Team. This role is perfect for someone who thrives in a fast-paced fitness environment, loves organization, enjoys helping others, and wants to support the success of gyms across the country.
What You’ll Do
- Manage and respond to support tickets from franchise owners and staff
- Route inquiries to the appropriate department or sub-department
- Assist with MindBody software requests (training provided if needed)
- Run, track, and organize reports for leadership, meetings, and events
- Support scheduling and coordination of virtual + in-person trainings
- Upload training materials into the Learning Management System (LMS)
- Help with cross-department communication and follow-up
- Provide excellent internal customer service with timeliness + accuracy
Success in This Role Looks Like
- Fast, friendly responses to support tickets
- Clear communication and proactive follow-through
- Strong partnerships with franchise owners + Home Office leadership
- Helping ensure smooth operations for 100+ D1 Training locations
Why You’ll Love It Here
- Work within a high-growth fitness franchise company
- Flexible part-time hours that support work-life balance
- Mission-driven culture built on core values: Passion, Team Player, Smart Play, D1 Character
- Opportunity to grow with the company as we expand nationwide
What You Bring
- Administrative, office support, or customer service experience
- Strong communication skills — written and verbal
- Tech-savvy and comfortable navigating CRM, ticketing, or scheduling systems
- Ability to prioritize, stay organized, and meet deadlines
- Positive attitude, problem-solver mindset, and team-oriented work style
- Experience with MindBody (a plus but not required)