If you enjoy helping people feel calm, confident, and informed about their future, this role was created with you in mind. FBSPL is offering a remote opportunity for kind, patient individuals who like guiding others step by step. As a Remote Customer Agent, you’ll speak with people who are already looking for help, listen to their goals, and explain their options in a clear and reassuring way. With full training, warm leads, and steady support, this role is perfect for someone starting out and looking for meaningful, reliable remote work that truly makes a difference in families’ lives.
Job Type: Full-time
Salary: $50,000 – $65,000 per year
Firm: FBSPL
Location: Remote
Work Schedule: Flexible (remote-based)
Language: English
Overview
We’re seeking a Remote Customer Agent who enjoys helping people make steady, informed decisions for their family’s future. This role connects with individuals who request guidance on long-term benefits planning programs. You’ll offer clarity, reassurance, and step-by-step direction, so each person understands where they’re headed.
What You’ll Do [Training included]
- Speak with new inquiries and explore what they’re hoping to accomplish
- Explain program choices in a calm, easy-to-understand way
- Record conversation notes so clients move smoothly into the next phase
- Outline what the upcoming review steps look like
- Stay organized as you work through a consistent stream of warm leads
- Share simple updates with the internal client team when needed
What Helps You Thrive
- You communicate in a friendly, grounded way
- You like having a structured process to follow
- You’re reliable in a remote setting with steady work habits
- You enjoy helping people make sense of their options
- You don’t mind repeat tasks and consistent routines
What’s Provided
- Remote position with flexibility
- Clear training and daily support
- Warm leads supplied
- Performance-based compensation with bonuses and residual income
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Work Location: Remote
Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and APPLY TODAY.
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