Ardán, Inc., a leading community of companies revolutionizing real estate closings, is seeking a highly skilled Support Clerk to join their remote team! As a Support Clerk, you’ll play a vital role in ensuring seamless operations, handling sensitive information with confidentiality, and providing exceptional support to agents.
Quick Snapshot
Employment Type: Full-time
Salary: $20 – $22 per hour
Firm: Ardán, Inc., A Community of Companies (Westcor)
Job Location: Remote
Work Schedule: Flexible, full-time remote
Language Required: English
Full job description
A successful Support Clerk is responsible for tasks including but not limited to: entering orders, processing updates, performing file preparation tasks such as Manual Data Checks or locating Prior Policies, resetting workflows, uploading documents, adding and deleting attachments, pulling DataVault notifications, performing delivery functions, importing and exporting from various software, creating invoices, and other duties as assigned. Additionally, Support is responsible for processing large volumes of communications from our agents, so, if you can type fast and accurately and can check documents for grammar, spelling, and punctuation errors under tight deadlines, we’d like to meet you. For this role, it’s essential to handle sensitive information with confidentiality.
Essential Functions
- Communications with Agents
- Process updates
- Enter orders
- Perform other duties as assigned and outlined above
- Edit completed work for grammar, spelling, and punctuation
- Gather and organize typing material
- Keep information confidential in accordance with security policies
Education, Formal Training, and Experience
- Proven work experience as a Typist, Data Entry Clerk, or Data Entry operator
- Fast and accurate typing skills; using a touch typing system is a plus
- Excellent knowledge of word processing tools and spreadsheets
- Familiarity with office equipment
- Strong English language skills
- Attention to detail with an ability to spot grammar, spelling, and punctuation errors
- Confidentiality
- High school diploma; additional computer training or certification is a plus
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Westcor offers some great perks
- Health, dental, and vision benefits
- Employer-paid disability and life insurance
- Flexible spending accounts
- 401K with company match
- Paid time off and company-paid holidays
- Wellness resources
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
About Ardán, Inc., A Community of Companies:
Ardán is a family of companies that make real estate closings faster, simpler, and safer through technology-driven, innovative solutions, sound underwriting, and exceptional customer service. At Ardán, we pride ourselves on being at the forefront of Insur-Tech. Our brands—Westcor, Grid151®, GridBase®, and X1 Analytics®—are dedicated to using technology to streamline and improve every step of the closing process. Westcor – Founded by title agents, Westcor is the number one independent title insurance underwriter in the nation. Westcor’s technology-driven products and services and sound underwriting help agents and their customers close real estate transactions faster and with peace of mind. Website: wltic.com Grid151 – Powered by GridBase® technology, Grid151® delivers tech-enabled fulfillment services to the title insurance industry. Website: grid151.com X1 Analytics – Using its proprietary data analytics engine, X1 Analytics® equips the title insurance industry with decisions and data which enable faster real estate closings with reduced cost and operational friction. Website: x1analytics.com GridBase – sing their proprietary tech stack to create the universal API for lender and title collaboration, GridBase® delivers data middleware and tools that transform lender and title operations with highly optimized automations and integrations. Website: gridbase.io
Application Process & Documents Needed
To apply, submit your application, including your resume and cover letter, highlighting your relevant experience and skills. Required documents include:
- High school diploma or GED
- Proof of English language proficiency