Join the Revolution in Cardiovascular Care!
Heartbeat Health, a venture-backed health tech startup, is transforming the delivery of cardiovascular care. They’re seeking a Medical Assistant to join their virtual clinic, providing patient care, clinical duties, and administrative tasks. If you’re a certified Medical Assistant with exceptional people skills and a passion for delivering outstanding patient experiences, this could be the perfect opportunity for you!
Quick Snapshot
Employment Type: Full-time
Salary: $22-$25 per hour
Firm: Heartbeat Health
Job Location: Remote (EST time zone, US)
Work Schedule: Monday-Friday, 8:30 am-4:30 pm EST
Language Required: English
Full job description
Heartbeat Health is a venture-backed health tech startup revolutionizing the delivery of cardiovascular care. Our vision is a world where cardiac conditions are detected early, care coordination is friction-free, and at-risk individuals are empowered to live long, heart-healthy lives. Powered by a connected ecosystem of heart health providers, Heartbeat delivers a range of clinical services, including same-day diagnostic reads, televisits, and virtual care programs for patients with atrial fibrillation, vascular disease, and heart failure. We have been featured on TechCrunch, CNBC, Fast Company, and Forbes – and listed on CB Insights Top 150 Digital Health Startups, New York Digital Health Top 100 Startups, and BuiltIn’s 2023 Best Places to Work.
Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 8:30-4:30 pm EST.
About the Role
Patient care:
- Prepare patients for physician visits
- Connect with patients, ensure video and audio work, and add interpreters as needed
- Obtain signed telehealth consent forms
- Obtain photos of insurance cards
Clinical duties:
- Prepare patients for physicians
- Take medical information over the phone
- Document up to date medication list with dosing
- Document Medical History
- Document Primary Complaint
Administrative tasks:
- Answer incoming calls
- Schedule follow up appointments
- Schedule labs
- Engage in confirmation calls for upcoming appointments (24 hrs in advance)
- Perform chart checks
- Engage in chart prep prior to patient visits (24 hrs in advance)
- Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients
- Proactively identify opportunities for improvement and risk mitigation
- Execute policies that promote the best patient experience
About You:
High school diploma or equivalent
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
1-3 Years of experience as a Medical Assistant
Exceptional people skills and a GREAT communicator
Passion for delivering an outstanding patient experience
Detail-oriented with a focus on processes
Fast learner while being flexible and adaptable
Outstanding organizational and multitasking abilities
Self-driven and excited to support new technology
Experience with providing virtual care to patients
Why You’ll Love Working Here:
We’re mission-driven: we’re revolutionizing the way cardiovascular care is delivered
Up for the challenge: make a big impact by joining a fast-growing team in its early stages
Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
We care about diversity: diversity allows us to build an excellent patient experience.
We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$22 – $25 an hour
You’re open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you. You want the superpower to save millions of lives.
Application Process
Apply online through Heartbeat Health’s website or job posting
Submit application with required documents