Are you looking for a remote job that lets you work from home while helping people make important life decisions? This role is a great fit for anyone who enjoys talking to people, listening carefully, and guiding them step by step. As a Customer Enrollment Agent, you won’t be dealing with cold leads—these are customers who are already interested and ready to talk. With clear training, ongoing support, and a steady flow of conversations, this position offers both comfort and growth in a calm, professional setting. It’s a chance to build confidence, earn well, and feel good about the help you provide every day.
Job Type: Full-time
Salary: $55,000 – $75,000 per year (performance-based, with bonuses and residuals)
Firm: FBSPL
Location: Remote
Work Schedule: Full-time with a flexible daily structure
Language: English
Work Experience Needed:
- Comfortable with one-on-one customer conversations
- Good time management and self-direction
- Clear, friendly communication
- Organized and reliable
- Open to coaching and learning
Overview
This role focuses on guiding customers through the early stages of a benefits enrollment conversation. You’ll work with people who are already engaging in the process, follow a clear framework, and help move each conversation toward a next step. You’ll be part of a collaborative team while managing your own customer flow and daily rhythm. Training and support are provided.
What You’ll Do
- Connect with customers beginning the enrollment process
- Ask thoughtful questions to understand needs and priorities
- Present benefit options clearly and confidently
- Guide customers through enrollment and next steps
- Keep notes and progress organized
- Share updates and collaborate with team members as needed
What We’re Looking For
- Comfortable leading one-on-one customer conversations
- Self-directed with strong time management
- Clear, friendly communication style
- Organized and reliable with follow-through
- Open to coaching, feedback, and growth
What This Role Offers
- Fully remote, full-time structure
- Supportive team environment with independence day-to-day
- Steady flow of engaged customers
- Performance-based compensation with bonuses and residuals
- Ongoing training and development
- Job Type: Full-time
Pay: $55,000.00 – $75,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Work Location: Remote