Are you a highly organized and detail-oriented individual with a passion for delivering exceptional administrative support? Do you have experience working in a healthcare setting and a strong proficiency in office software? If so, we have an amazing opportunity for you to join our dynamic team at SouthEnd Psychiatry as a Virtual Administrative Assistant! You’ll have the flexibility to work from home and contribute to the delivery of exceptional psychiatric services to our clients.

Quick Snapshot

Job Type: Full-Time

Salary: $28 – $30 per hour

Firm: SouthEnd Psychiatry

Location: Remote

Work Schedule: Flexible shifts

Language: English

Full Job description

Company Location: 2818 Miles Avenue, Bronx, NY 10465 (Work from Home Flexible)

SouthEnd Psychiatry, a leading mental health service provider, is excited to announce a job opening for a full-time Virtual Administrative Assistant. This position offers the flexibility to work from home (WFH Flexible), enabling you to contribute remotely while being part of a dynamic and dedicated team.

As a Virtual Administrative Assistant at SouthEnd Psychiatry, you will play a vital role in supporting our administrative operations and enhancing our efficiency in delivering exceptional psychiatric services to our clients.

Duties and Responsibilities

Manage and maintain digital records, ensuring all documentation is up-to-date and securely handled.
Handle scheduling of appointments, meetings, and sessions for psychiatric professionals within the organization, optimizing their time management.
Provide comprehensive administrative support to clinicians, including preparation of session notes, reports, and other documentation as needed.
Process invoices, billing, and reimbursement procedures accurately and timely.
Maintain confidentiality of all patient records and interactions as per standard health care compliance and regulations.
Engage with clients via telephone or email, offering excellent customer service and responding promptly to inquiries or concerns.
Support the management team with data entry, analysis, and the preparation of presentations and reports for internal and external stakeholders.
Contribute to continuous improvement initiatives by providing feedback on administrative processes and assisting in the implementation of process improvements.

Requirements

Proven experience as an Administrative Assistant or similar role, preferably in a healthcare setting.
Strong proficiency in various office software, including Microsoft Office Suite (Word, Excel, PowerPoint) and virtual communication platforms (such as Zoom, Microsoft Teams).
Excellent written and verbal communication skills, with the capability to handle sensitive information confidentially.
High school diploma required; a degree in business administration, communications, or a relevant field is preferred.
Ability to work independently and as part of a team, demonstrating effective time-management and problem-solving skills.
Detail-oriented with strong organizational skills and the ability to multitask in a dynamic environment.
Experience with electronic health records (EHR) systems is advantageous.
Adaptability and flexibility to accommodate various shifts and working hours as needed.
Commitment to continuous professional development and learning in administrative best practices and healthcare compliance regulations.
A positive attitude and resilience, with the capacity to engage professionally with clients and colleagues in a remote setting

If you’re a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. As a Virtual Administrative Assistant at SouthEnd Psychiatry, you’ll play a vital role in supporting our team and contributing to the delivery of exceptional psychiatric services to our clients.

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