This virtual assistant opportunity with 20four7VA gives you the chance to support a growing assisted living facility by blending communication, organization, and marketing into one meaningful role. You’ll help keep conversations flowing, records organized, and new residents onboarded with care—all from a remote setup designed for flexibility and focus. It’s a role suited for someone who values structure, clear communication, and the chance to make a positive impact through everyday tasks.
Job Type: Part-Time (Independent Contractor)
Location: Worldwide / Remote
Open to: Global applicants (offshore independent contractors)
Work Schedule: 10 hours per week, Monday–Friday, between 1:00 PM – 5:00 PM EST (flexible within this window)
Language: English
20four7VA is seeking offshore independent contractors to provide remote support to clients worldwide, primarily in developed markets such as the United States, United Kingdom, Canada, and Australia.
We are looking for a detail-oriented and professional Business Support VA to assist with onboarding, marketing coordination, lead nurturing, and overall administrative organization for a growing residential assisted living facility.
The Virtual Assistant will..
- Communicate daily with prospective partners and facilities
- Track outreach and lead data in Excel or Google Sheets
- Support onboarding of new residents using existing systems and forms
- Ensure professional, compassionate communication to support client growth
Scope of Services
Marketing Coordination & Lead Nurturing
- Manage and follow up on pre-generated lead lists from assisted living communities and referral sources
- Conduct outreach via phone calls and email to potential partners, referral facilities, and agencies
- Respond to inquiries and send follow-up messages professionally
- Track all marketing and outreach activities in Excel/Google Sheets
- Maintain accurate and updated records of outreach status and lead progress
Administrative & Onboarding Support
- Assist with resident onboarding, including tracking paperwork and coordinating through DocuSign
- Follow the existing workflow for resident documentation, ensuring accuracy and timely completion
- Maintain organized digital records in shared drives
- Support daily administrative tasks (scheduling, tracking correspondence, managing communication logs)
Communication & Coordination
- Make outbound and receive inbound calls for leads and partner communication
- Manage email communication using templates, maintaining a professional tone
- Coordinate updates between the client and community partners
- Ensure all follow-up actions are properly documented and visible for review
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work (SOW)
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- Compensation is processed through 20four7VA according to engagement terms
- By applying, you acknowledge this is an independent contractor opportunity
- Applications will be reviewed based on client needs, qualifications, and availability
- Selected applicants will be contacted for next steps and potential client matching
Work Schedule
- Contracted Hours per Week: 10 hours
- Working Days: Monday – Friday
- Daily Working Time: 1:00 PM – 5:00 PM EST (flexible within this window)
Note: The company will make reasonable efforts to align your schedule with the client’s preferred hours. Availability may vary based on time zones and contracted hours. Any changes must be mutually agreed upon via a revised SOW.
Requirements
- 1–3 years of experience in administrative support, marketing coordination, or lead management
- (Healthcare or assisted living experience is a plus) Not Compulsory
- Excellent English communication skills — written and spoken (Level A–B accent)
- Proficiency in Microsoft Excel or Google Sheets
- Familiarity with DocuSign or similar electronic document systems
- Comfortable handling professional phone and email outreach
- Highly detail-oriented, organized, and dependable
- Friendly and empathetic; understanding of assisted living or healthcare environments preferred
- Able to work independently and manage time effectively
Get Started
If you have already completed the 20four7VA RecruitingProcess — including the Final Interview — or have been previouslycontracted by a 20four7VA client, apply via the 20four7VA TeamPortal for faster processing.
