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Looking for a flexible part-time role where your attention to detail and organizational skills can make a real difference? Join a team that values your contribution and supports a global mission. As a Billing Specialist, you will play a key role in keeping operations smooth, ensuring invoices and payments are handled accurately, and helping clients enjoy uninterrupted access to essential services. This is a remote position, giving you the freedom to work from anywhere while being part of an innovative, purpose-driven company. If you enjoy structured processes, clear communication, and helping others, this role is perfect for you.
Job Type: Part-Time
Salary: $19.00 / hour
Firm: SafetyWing
Location: Remote
Open to: Global applicants
Work Schedule: 20 hours per week
Language: English
About SafetyWing
At SafetyWing, we’re building a global social safety net for remote workers—simple health, insurance, and retirement products designed to replace national welfare systems. Our mission is to remove geographical borders as a barrier to equal opportunity and freedom for everyone. If we succeed, we believe this will be one of the most important tasks of our time.
SafetyWing was founded to support nomads like ourselves by building an adaptable software-based global social safety net. Our products are created by a fully remote team distributed across ten timezones while headquartered in San Francisco. We’re here to remove geographical barriers to equal opportunities and freedom for everyone.
Your Role on the Team
As a Billing Specialist, you will play a critical role in ensuring timely and accurate invoicing, payment tracking, and operational support. Your work will directly impact our ability to deliver uninterrupted benefits to members and support our internal and external partners.
Key responsibilities include
- Maintain accurate billing records and ensure invoices are generated and payments are tracked on time
- Create, audit, and send invoices based on internal data; follow up on outstanding payments and apply receipts promptly
- Build strong, professional relationships with clients and external partners to ensure smooth coordination during onboarding, renewals, and payment-related issues
- Respond promptly to support inquiries to ensure members retain uninterrupted access to their benefits, especially in urgent situations
- Coordinate billing setup for new client groups, validate invoice accuracy, and support timely payment collection
- Manage the full renewal process by ensuring invoice accuracy, on-time payments, and proper record-keeping
- Keep all billing documentation organized and compliant with internal processes
What We Offer
- Fully remote environment – work from anywhere globally
- Competitive compensation
- Potential to unlock additional benefits as your contribution grows
Who We’re Looking For
We like to work with people who:
- Want to help build a global social safety net on the Internet
- Think for themselves instead of copying others
- Are willing to try new things, even with the risk of failure
- Are intellectually curious and open to new ideas
- Are creative and bold in the face of any problems
- Have strong integrity and do the right thing
Requirements
- Previous experience in billing, operations, or a similar role
- Comfortable using tools such as HubSpot, Stripe, Slack, and Intercom
- Pays close attention to detail and thrives in structured processes
- Communicates clearly in writing and follows up diligently
- Can manage multiple priorities in a fast-paced, fully remote environment
- Is proactive, self-driven, and has a process-oriented mindset
Application Process & Documents Needed:
Apply online via the company portal before the deadline. Ensure your resume highlights relevant experience and skills in billing, operations, and remote work proficiency.