Are you a gaming enthusiast with a passion for sharing your expertise and love for the game? Turtle Beach is looking for remote chat representatives to join their team and provide exceptional customer service on turtlebeach.com. As a Chat Brand Rep, you’ll be the face of the brand, working with customers, and showcasing your knowledge and passion for gaming products.
Quick Snapshot
Job Type: Contract (1099 Independent Contractor)
Salary: $11/hour
Firm: Turtle Beach (Capacity ECommerce)
Location: Remote (any location)
Work Schedule: Flexible (remote)
Language: English
Full description
Turtle Beach is looking for remote chat representatives to join their team and provide exceptional customer service on turtlebeach.com. As a Chat Brand Rep, you’ll be the face of the brand, providing premium support and sharing your passion for gaming with customers.
About the Role
At Capacity ECommerce, we’re all about delivering top-notch service to our online customers. We’re looking for real people, not bots, to join our team and make a difference. You’ll be working remotely, assisting customers, and showcasing your expertise and love for the brand.
Responsibilities and Duties
- Be brand passionate – share your love and expertise for the game and brand!
- Own and use the brand’s products/services
- Familiarity with the brand site and media/searches related to it
- Ability to compare and analyze competitor products
- Comfortable showing empathy to customers in stressful situations
Compensation and Perks
- This is a 1099 Independent Contractor position
- Pay: $11/hour, paid weekly
- Performance-based rewards redeemable for product and/or gift cards
- Insider information from your brand about new product launches and events
- Immediate start upon completion of onboarding
- Remote position from anywhere you can connect to the internet
Technology Details
- A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time)
- Stable internet connection (we suggest at least a consistent 10mbps)
- Reliable sound output (this can either be through built-in computer speakers or third-party speakers or headsets)
Skills and Qualifications
- Avid gamer (must include console gaming: Xbox, Playstation, and/or Nintendo)
- Passion for online gaming/current online gamer
- Experience setting up and using wired and wireless headsets
- Proficient in the use of modern technology, especially web search and navigation
- Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form
As you consider joining the Turtle Beach team as a Chat Brand Rep, remember that you’ll be part of a company that’s dedicated to helping gamers play their best, at every level, in every game. With a passion for gaming and excellent communication skills, you’ll be empowered to make a real difference in the lives of customers, providing top-notch support and sharing your expertise with fellow gamers. By joining Turtle Beach, you’ll not only be advancing your career but also becoming part of a community that’s driven by a shared love for gaming. So, if you’re ready to take your passion to the next level, apply now and start your journey with Turtle Beach – a company that’s truly committed to making a lasting impact in the gaming world!
Get Started
Click here to join our channel for new job alerts