Looking for a meaningful role where you can make a real difference every day? Global TekMed Holdings is seeking caring and dedicated individuals to join their team as Client Support Representatives. In this role, you’ll help Veterans navigate complex processes with ease, providing top-notch support through phone, email, and administrative tasks. If you enjoy organizing information, communicating with people, and working in a fast-paced environment, this could be the perfect opportunity for you. With a supportive team, flexible remote work, and a focus on excellence, this position allows you to grow professionally while making a positive impact on the lives of those who served our country.
Job Type: Remote
Salary: $13.00 – $16.00 Per Hour
Firm: Global TekMed Holdings
Location: Remote
Work Schedule: Flexible, full-time
Language: English
COMPANY OVERVIEW
Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We honor all Veterans by delivering an unparalleled client experience and serving as a reliable partner in navigating complex procedures with skill and efficiency.
POSITION OVERVIEW
The ideal candidate will serve as a key support pillar within the organization, handling inbound and outbound customer service calls and emails while providing administrative and operational assistance. This role requires responsiveness to Management requests, strict adherence to Company Standard Operating Procedures (SOPs) and Best Practices, and the ability to manage multiple responsibilities in a fast-paced environment.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Answer and respond to inbound and outbound customer service calls and emails
- Review, organize, and audit client files to ensure accuracy and completeness
- Download and upload documents to the CRM platform
- Review and organize medical records
- Respond promptly and efficiently to third-party contractors
- Monitor and respond to Microsoft Teams messages
- Check, respond to, and manage emails
- Perform other administrative duties as assigned
BENEFITS
- 401(k) Plan
- Medical Insurance
- Paid Holidays
- Paid Time Off
EQUAL OPPORTUNITY STATEMENT
Global TekMed Companies (GTM) is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin
This position is ideal for someone who enjoys staying organized, communicating clearly, and supporting meaningful work behind the scenes. By joining Global TekMed Holdings, you become part of a company that values dedication, accuracy, and service to Veterans above all else. If you are detail-oriented, dependable, and ready to contribute to a purpose-driven team, this role offers a chance to grow while making a real impact.
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