Are you looking for a fulfilling career that lets you make a real impact from the comfort of your own home? Foundever, a global leader in customer experience, is seeking talented individuals to join their dynamic team as Remote Customer Service Representatives. You’ll have the opportunity to support one of the largest financial providers in the U.S. and enjoy a flexible work environment with comprehensive benefits.
Job Type: Full-time
Salary: $16.00 Per Hour (Employer provided)
Firm: Foundever
Location: Remote
Open to: All eligible candidates
Work Schedule: 8-hour shifts, including evenings and weekends
Language: English
Job Overview
As a Customer Service Representative at Foundever, you’ll support one of the largest financial providers in the U.S. — no cold calling required! This is an inbound call center environment in the comfort of your own home! We offer paid training that will help prepare you for the launch of this new career.
Please note: A distraction-free and quiet workspace is essential during training and work hours.
Why You Should Join Us
- Competitive Compensation: $16/H, paid training
- Remote Work: Enjoy the freedom of a remote work environment, with weekend shifts as needed.
- Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.
- Seeking availability for 8-hour shifts during the hours of 8am-8pm EST or 12pm-12am EST, including evening and weekend availability.
What We’re Looking For
- Must be at least 18 years old.
- High school diploma or GED equivalent required.
- 1 year of relevant work experience.
- Open availability during operating hours a must!
- Professional customer service aptitude is essential.
If you reside within 50 miles of our on-site locations, you will be offered an onsite role.
Foundever has multiple onsite locations across the globe.
In the United States, their headquarters is located in Miami, Florida, at 600 Brickell Avenue, Suite 3200, Miami, FL 33131 ⁴ ⁵ ⁶.
Some of their other onsite locations include:
- Atlanta, GA
- Austin, TX
- Boston, MA
- Chicago, IL
- Dallas, TX
- Denver, CO
- Detroit, MI
- Houston, TX
- Indianapolis, IN
- Jacksonville, FL
- Kansas City, MO
- Las Vegas, NV
- Los Angeles, CA
- Miami, FL
- Minneapolis, MN
- Nashville, TN
- New York, NY
- Orlando, FL
- Philadelphia, PA
- Phoenix, AZ
- Portland, OR
- Raleigh, NC
- San Antonio, TX
- San Diego, CA
- San Francisco, CA
- Seattle,
- WA
- St. Louis, MO
- Tampa, FL
Key Skills
- Customer Service Aptitude: Strong skills in delivering exceptional service.
- Reliability: Consistent dependability and responsibility.
- Critical Thinking: Ability to assess situations and develop empathetic solutions.
- Service-Oriented: A personal drive to serve others with compassion.
- Organizational Skills: Strong organizational abilities are crucial for success in this role.
- System Navigation: Ability to navigate system tools to search for answers & information.
Home Setup Requirements
- Provided Equipment: Foundever will ship the necessary equipment.
- Internet Requirements: A hardwired high-speed internet connection. No wireless
- Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Cannot be a primary care provider during hours of operation.
- Device Requirements: You’ll need to use your own computer or tablet (excluding Kindle Fire Tablets) for the first few days of training before we ship the equipment. Cell phones are not permitted during training.