Customer Service Representative / Customer Relationship Executive

Quick Snapshot

Job Type: Full-time, Permanent

Salary: ₹18,000 – ₹22,000 per month (plus performance bonus)

Firm: Winntus Formwork Pvt. Ltd.

Location: Remote

Work Schedule: Day Shift

Key Responsibilities


Customer Interaction & Sales


  • Make outbound calls to potential customers
  • Use provided scripts to explain products and services
  • Ask relevant questions to understand customer needs
  • Persuade customers by demonstrating how products or services meet their requirements
  • Coordinate with clients regarding project requirements
  • Execute the full process from appointment scheduling to information collection

 


Client Relationship Management


  • Conduct systematic and daily client follow-ups
  • Handle customer complaints and doubts professionally to protect company reputation
  • Recommend suitable solutions based on customer requirements
  • Interact effectively with clients and internal field staff by providing guidance and support

 


Documentation & Reporting


  • Accurately record customer and prospect information in company systems
  • Maintain and update customer databases
  • Keep detailed records of calls, interactions, and sales
  • Prepare and submit daily call reports and activity/result reports to management
  • Ensure data accuracy through regular verification and backups

 


Professional Development


  • Maintain professional knowledge by attending organizational training
  • Build and maintain personal and professional networks
  • Demonstrate flexibility to multitask and support client identification across locations

 


Work Schedule


 

Compensation & Benefits

₹18,000 – ₹22,000 per month

Performance-based bonus

 

Benefits

Health Insurance

Provident Fund

Cell Phone Reimbursement

 

Company Information

Website: [www.winntus.com]

HR Contact: 8142793300

 

Requirements & Qualifications

  • Graduate in any discipline
  • 1–2 years of sales experience (preferred in construction or manufacturing industry)
  • Strong verbal and written communication skills in English and local language
  • Self-motivated with enthusiasm for sales and customer engagement
  • Excellent time management and multitasking abilities
  • Ability to understand customer requirements and recommend appropriate solutions

 

Apply directly through glassdoor

 


Please note that every job posted here has been carefully confirmed and verified before being shared, ensuring you receive only accurate and trustworthy information.


 

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