Want a remote job where you help patients get the medical supplies they need to breathe easier? Respire is hiring a full-time remote Representative – Respiratory / Home Care, posted on 4/23/2026. In this role, you’ll be the caring voice helping patients with timely resupply of their medical equipment. You’ll handle calls, emails, and orders, explain what products they can get, check prescriptions and insurance, and make sure everything is accurate before supplies ship. You’ll also collect payments, explain co-pays and deductibles, and follow up to complete orders within the month. If you’re detail-oriented, have great phone skills, and can multitask in a fast-paced setting, this job lets you make a real difference in patient care from home. You’ll join a supportive team with training, growth opportunities, and strong benefits.
Quick Snapshot
Job Type: Full-time
Salary: Not specified
Firm: Respire
Location: Remote
Work Schedule: Stable, full-time schedule; Not specified
Language: Not specified
At Respire, our Customer Service Representatives play a vital role in ensuring patients receive timely and accurate resupply of their medical equipment and supplies. This position is ideal for someone who is detail-oriented, customer-focused, and comfortable handling high-volume communication while navigating insurance and medical documentation requirements.
Key Responsibilities
- Handle inbound and outbound calls, emails, and communications related to medical supply resupply orders
- Manage and follow up on assigned resupply orders, ensuring completion within the calendar month
- Educate patients on available resupply products and eligibility requirements
- Accurately enter and process resupply orders in company systems
- Verify prescriptions, documentation, and patient records prior to order fulfillment
- Identify missing documentation and request patients contact healthcare providers as needed
- Obtain supervisor approval when required medical supplies are involved
- Verify and update patient insurance information
- Explain patient financial responsibility, including co-pays, deductibles, and self-pay requirements
- Collect outstanding balances and process payments when applicable
- Provide professional, empathetic, and compliant customer service at all times
Work Environment
- Office-based and/or remote setting
- Uses standard office equipment such as computers, phones, and printers
- Largely sedentary role with occasional standing, walking, and reaching
Why Join Respire
- Stable, full-time schedule with work-life balance
- Opportunity to make a meaningful impact on patient care
- Supportive team environment
- Training and growth opportunities within the organization
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
Required Qualifications
- High school diploma or equivalent
- Prior data entry experience
- Strong typing and 10-key skills
- Excellent phone etiquette and customer service skills
- High attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Ability to work independently and collaboratively as part of a team
Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and