Join Batesville’s dynamic team as a Customer Service Representative and help families honor the lives of those they love. With a focus on delivering exceptional service and building strong relationships, this remote role offers a chance to grow your career in a fast-paced and meaningful industry.
Employment Type
Not specified, but benefits and work environment suggest full-time
Company
Batesville
Location
US (Remote)
Salary
$18.00 to $21.00 per hour
Work Schedule
The job requires service 7 days a week and evenings, but they try to match up the business needs with your individual preferences and think creatively to create working shifts that work for you. There are options to work 4 days per week.
Language Required
English
Training Provided
Experience Batesville onboarding program and self-guided courses on Batesville University
Your Role at Batesville
You will be the first point of contact for funeral directors needing assistance or information.
You will work to solve timely and critical problems, you will provide detailed product and service information, and you will place accurate and timely orders.
How You’ll be Rewarded
Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
The expected pay for this role is $18.00 to $21.00 per hour.
Actual compensation within this range may be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement
What You’ll Do
You will create valuable relationships and build trust with repeat B2B customers.
You will partner with our field service and sales teams to make sure our Batesville Team always delivers the best service in the industry.
You will work in a fast-paced environment, but we will first prepare you to efficiently help with each customer interaction.
What You’ll Bring
High school diploma or equivalent
1+ years related experience in customer service
Nice to Haves:
Team player and service mindset.
Relationship building and communication skills.
Effective at learning and organizing information.
Skills and a mindset to solve problems & deliver WOW service.
Adaptability and ability to multi-task in a fast-paced environment.
Application Guidelines
Apply for the Customer Service Representative role through Batesville’s job portal using the requisition number 838.