Quick Snapshot
Job Type: Full-time, Part-time
Salary: Up to $29.82 per hour
Firm: Puro Sentido Colombia
Location: Remote
Work Schedule: Flexible schedule, up to 20 hours per week
Language: English
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, orders, and issue resolution
- Upsell products or services to increase sales revenue
- Enter and maintain customer data accurately in the system
- Analyze customer feedback to improve services and products
- Collaborate with internal teams to address customer needs effectively
Skills
- Proven experience in customer service, sales, or related roles is preferred.
- Strong data entry skills with attention to detail and accuracy.
- Excellent communication skills, including phone etiquette and active listening.
- Ability to analyze situations quickly and provide appropriate solutions.
- Demonstrated ability to upsell or promote additional products/services effectively.
- Strong interpersonal skills with a friendly, professional demeanor.
- Ability to work well independently as well as part of a team in a fast-paced environment.
This position offers an excellent opportunity for individuals passionate about delivering outstanding customer service while developing their sales and communication skills within a supportive team environment.
Job Types: Full-time, Part-time
Pay: Up to $29.82 per hour
Expected hours: No more than 20 per week
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Work Location: Remote
Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and APPLY TODAY.
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