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Customer Support & Experience Specialist

Quick Snapshot

Job Type: Full-time

Salary: $28.00 – $36.00 per hour

Firm: Nuvant

Location: Remote

Work Schedule: Flexible, remote

Language: English

What You’ll Do

  • Talk with customers by phone, email, and chat throughout the day
  • Help customers with orders, product details, account updates, and general support
  • Take ownership of issues and see them through to resolution
  • Build familiarity with customer needs and recurring questions
  • Suggest products or next steps when it makes sense for the customer
  • Keep accurate notes and updates in internal systems
  • Work with internal teams to ensure customers get consistent, reliable support
  • Follow core workflows while adjusting to real-world customer situations

 

What We’re Looking For

  • Clear, natural communicator who’s comfortable leading conversations
  • Strong service instincts with good judgment
  • Ability to shift between support, education, and light recommendations
  • Organized, reliable, and self-managed in a remote environment
  • Background in customer support, hospitality, food service, retail, or sales is helpful but not required

 

What’s Offered

  • $28–$36 per hour, depending on experience
  • Fully remote setup with training and ongoing support
  • Bonus opportunities and company incentives
  • Room to grow as the team and customer base expand

 

Job Type: Full-time

Pay: $28.00 – $36.00 per hour

 

Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

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Paid time off

Professional development assistance

Vision insurance

Work from home

Work Location: Remote

 

Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and APPLY TODAY.

 

 


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