Quick Snapshot
Job Type: Full-time
Salary: $28.00 – $34.00 per hour
Firm: Kenswick Partners
Location: Remote
Work Schedule: Full-time with a flexible schedule
Language: English
Full job description
We’re hiring a Customer Support & Relationship Specialist to support a growing consumer products brand with a strong focus on customer experience and long-term loyalty. This role sits at the intersection of support, communication, and relationship-building. You’ll be a key point of contact for customers, helping resolve questions, guide decisions, and ensure every interaction leaves a positive impression.
You’ll work closely with customers across different stages of their journey while collaborating with internal teams to keep experiences smooth and consistent.
What You’ll Do
- Respond to customer inquiries via phone, email, and virtual channels
- Build ongoing relationships by understanding customer needs and preferences
- Provide product guidance and help customers navigate options
- Resolve issues with care, clarity, and follow-through
- Track interactions and outcomes in internal systems
- Share customer feedback and insights with internal teams
- Participate in training to stay current on products and best practices
What We’re Looking For
- Clear, confident communication skills
- Strong listening and problem-solving abilities
- Organized and dependable in a remote environment
- Experience in customer support, customer success, or relationship-focused roles preferred
- Interest in consumer products and delivering strong customer experiences
What You’ll Get
- Fully remote, work-from-home position
- Competitive hourly pay with bonus potential
- Structured onboarding and ongoing training
- Opportunities to grow into senior support, account, or team lead roles
- Supportive, people-first team culture
Why This Role Is a Good Fit
This is a great opportunity for someone who enjoys helping people, values consistency, and wants to build lasting customer relationships. You’ll have stability, flexibility, and room to grow while contributing to a brand customers genuinely care about.
Job Type: Full-time
Pay: $28.00 – $34.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Work from home
Work Location: Remote
Explore This Brand New Opportunity
WARNING NOTICE
Be advised that every job posted here is thoroughly reviewed, confirmed, and verified before publication to ensure the information is accurate, legitimate, and trustworthy. Always remain cautious and rely only on details provided through our official page.