Quick Snapshot

Job Type: Part-time, Contract (10–30 hours/week, flexible schedule)

Salary: $17.00 – $30.00 per hour

Firm: Elvo AI, Inc.

Location: Remote

Work Schedule: Flexible hours, occasional weekends

Language: English

Key Responsibilities

• Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat).
• Accurately document customer interactions and resolutions in the system – Hubspot
• Process orders, returns, and exchanges following company policies – Hubspot
• Troubleshoot basic product or service issues and escalate complex cases when necessary.
• Maintain up-to-date knowledge of company products, services, and promotions.
• Contribute to team goals by meeting or exceeding performance metrics (response time, satisfaction, etc.).
• Support special projects or administrative tasks as needed.

Schedule & Compensation

• Hours: 10-30 hours per week, flexible schedule, including occasional weekends
• Role is fundamentally remote, with bonus points if you are willing to come in person occasionally depending on your location. Compensation is flexible and to be finalized upon mutual discussion.

Job Types: Full-time, Part-time, Contract

Pay: $17.00 – $30.00 per hour

Expected hours: 10.0 – 30.0 per week

Benefits:

Work from home

Work Location: Remote

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Comfortable using computers, tablets, CRM systems (Hubspot), and standard office software.
• Comfortable with web-based software and remote hardware management
• Ability to work independently and collaboratively in a fast-paced environment.
• Bonus points for familiarity with AI prompt engineering
• 1+ year of customer service or call center experience preferred
• High school diploma or equivalent required.

Glassdoor is handling all recruitment for this role. If this opportunity excites you, head over to Glassdoor and APPLY TODAY.