Want to work from home, set your own hours, and help people book luxury hotel stays? Working Solutions is hiring entry-level remote customer support agents in the US and Canada. As an independent contractor, you’ll assist callers with hotel reservations and booking confirmations for upscale 4 and 5 star properties. You’ll deliver high-quality customer service while using consultative sales skills to close the deal. Pay is $0.29 per customer interaction minute, up to the equivalent of $17.40 per hour, with a minimum guarantee of 39 minutes per hour, and typically maxes out around $20/hour. You choose your own schedule with phone lines open 24/7, including weekday, weekend, and night hours. If you’re tech-savvy, have a friendly professional tone, and love travel or hospitality, this flexible work-from-home role lets you ditch the commute and grow your skills.
Quick Snapshot
Salary: $0.29/customer interaction minute (CIM) up to the equivalent of $17.40 per hour; typically maxes out around $20/hour; Minimum guarantee of 39 minutes per hour
Firm: Working Solutions
Location: US and Canada; Remote; Work from Home
Work Schedule: Flexible schedule opportunities – you choose your own hours; Client phone lines are open 24/7; Weekday, weekend, night hours available
Language: Not specified
What is Working Solutions?
Working Solutions is a legitimate, U.S.-based company providing virtual, on-demand contact center outsourcing and remote customer service/sales jobs. It connects independent contractor agents (“PROs”) with client companies for work-from-home roles in customer service, sales, and technical support, offering flexibility in scheduling.
Job Highlight: Luxury Hospitality Sales and Customer Service Representative
Assist callers with hotel reservations and booking confirmations for upscale properties, while delivering high-quality customer service. Contractors in this role must be comfortable will consultative sales and closing the deal.
Why Become a Working Solutions PRO?
- Work from Home: Ditch the commute and enjoy the comfort of home.
- Flexible Hours: Set your own schedule and work when it’s convenient for you.
- Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
- Supportive Environment: We’re here to help every step of the way!
Application Process:
- Create Profile (filling out the apply fields at the bottom of this page)
- Complete Assessments (only one-attempt is allowed)
- Pass PC Scan (must be on a computer, not mobile device)
- Record Video Interview (can re-record as many times as needed)
- For more details, check out our Application Guide
Earnings Potential
- Earn $0.29/customer interaction minute (CIM) up to the equivalent of $17.40 per hour
- Minimum guarantee of 39 minutes per hour
Skills Needed
- Sales skills
- Excellent customer care skills
- Strongly preferred that contractors be well-traveled and have personal experience booking 4 and 5 star properties
- Hospitality experience preferred
- Friendly tone and professional demeanor
- Tech-savvy and avid computer user
- Excellent written and verbal communication
- Self-motivated and resourceful
Schedule
- Flexible schedule opportunities – you choose your own hours!
- Client phone lines are open 24/7
- Weekday, weekend, night hours available.
Work Environment Requirements
- Quiet, uninterrupted space
- Organized desk area
Technology Requirements
- Personal computer (no tablet)
- Broadband internet connection, with at least 10 MBPS download and 3 MBPS upload speeds
- Wired internet connection to be used during tech setups, while attending education classes and while working (no wi-fi or mobile internet)
- Windows 11 operating system must be used
- Microsoft Defender antivirus software (included with Windows 11) installed, running and up to date
- Wired USB headset with microphone
- Mac Support is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility
- Contractors must have a smart phone, Android tablet, or iPad and be willing to install an authentication app related to program work