If you’re someone who loves helping people and enjoys creating calm in stressful moments, this role might be perfect for you. This opportunity offers a warm and people-focused work experience where you get to support individuals during important situations. With simple tasks, clear expectations, and a strong emphasis on empathy, this job allows you to make a real difference—all from the comfort of your home. It’s a great fit for anyone who wants meaningful work, a flexible schedule, and a chance to grow in the customer service field
Quick Snapshot
Job Type: Contract
Salary: $16.00 – $20.00 per hour
Firm: ShyftOff Corp
Location: Remote
Work Schedule: Flexible schedule
Language: English
Position Overview: We are looking for compassionate and detail-oriented Customer Service Associate to assist a healthcare campaign. Your role will be vital in providing clear information and support.
Key Responsibilities
- Engage with customers to understand their concerns and provide solutions.
- Clearly explain the breach details and the services offered to them.
- Maintain a high level of empathy and professionalism in all communications.
- Accurately submit CRM tickets to ensure effective issue resolution.
Qualifications
- MUST have at least 6 months of remote customer service experience.
- Excellent communication skills with a strong focus on customer service.
- Proven ability to demonstrate empathy and professionalism in customer interactions.
- Experience with CRM systems is a plus.
- Technical Support Experience
Job Type: Contract
Pay: $16.00 – $20.00 per hour
Benefits
- Flexible schedule
- Work from home
- Work Location: Remote
Apply directly on the job site
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