Are you a social media whiz who’s passionate about creating amazing online experiences? Do you thrive in fast-paced environments and love building relationships with people? We’re looking for a talented Weekend Social Media Community Manager to join our team at B Squared Media, LLC!
Job Type: Part-time, 1099 Independent Contractor
Salary: $18 – $25 per hour
Firm: B Squared Media, LLC
Location: Remote
Work Schedule: Weekends, Nights, and occasional weekdays
Language: English
B Squared Media, LLC is seeking an energetic, detail-oriented Weekend Social Media Community Manager to help elevate our clients’ brand presence across social channels during nights, weekends, and after-hours coverage.
Key Responsibilities
- Monitor and respond to comments, messages, inquiries, and brand mentions across platforms
- Foster positive community experiences using B Squared Media’s “Think Conversation” approach
- Provide customer care-style responses and escalate issues following project guidelines
- Meet required response-time SLAs (within 30 minutes) while on shift
- Track common themes, user feedback, sentiment shifts, and noteworthy conversations
- Submit actionable summaries to the Account Manager after each shift
- Utilize approved social listening and monitoring tools
- Follow project-specific workflows, Rules of Engagement, and escalation procedures
- Communicate with Project Managers and Account Managers during scheduled shifts
- Complete assigned Basecamp tasks on time
- Track billable time by project in Harvest
- Attend required team meetings or check-ins
Compensation
$18–$25 per hour, 1099 Independent Contractor role
- Weekend shifts required
- Night shift availability required
- Occasional weekday shifts available (flexible)
Requirements
- 3-5 years of experience managing social media communities or brand channels
- Excellent written communication skills with strong grammar, clarity, and attention to nuance and tone
- Ability to multitask and remain detail-oriented in fast-moving environments
- Demonstrated empathy, professionalism, and sound judgment in customer-facing engagements
- Reliable computer and consistent high-speed internet connection
- Availability for weekends, nights, and holidays
- Bachelor’s degree in marketing, communications, advertising, PR, media, business, or a related field
- Experience with Sprout Social, Emplifi, Basecamp, and Harvest (preferred)
- Previous remote/telecommute experience (preferred)