Quick Snapshot
Job Type: Part-time, Permanent, Freelance
Salary: £15.00-£20.00 per hour
Firm: Echo Web Solutions
Location: Remote
Work Schedule: Flexible, UK business hours required
Language: English
Job Summary
We are looking for a highly organised Sales Support Assistant to help manage and progress our sales pipeline.
This is a freelance / self-employed role for approximately 5 hours per week, supporting the Managing Director of a growing digital agency. The role is fully remote and offers flexibility around when the work is completed, although availability during UK business hours is essential.
The primary focus of the role is to ensure potential clients who have received proposals or sales communications are followed up professionally and promptly, helping to keep opportunities moving and ensuring nothing slips through the cracks.
You will be responsible for following up with prospects , gathering feedback, arranging follow-up calls where appropriate, and keeping our CRM up to date with the latest activity.
This role is not a direct sales position, but rather a support role that ensures our sales process runs smoothly and opportunities are handled professionally and consistently.
The role would suit someone who is personable, polite, organised, proactive and comfortable communicating with businesses of all sizes.
We are ideally looking for someone operating as a virtual assistant, freelancer or contractor who is comfortable working independently and taking ownership of their responsibilities.
This position is expected to start at 5 hours per week, with the potential to increase over time if the relationship works well & results are demonstrated.
Responsibilities
Conduct follow-up communications with clients who are in our sales pipeline, primarily who have received proposals/quotes to gather feedback and answer any questions.
Overall sales pipeline management via our CRM (HubSpot), consistently moving prospects along the pipeline
Schedule follow-up meetings with the Managing Director to discuss client objections or next steps.
Maintain and update the CRM with the status of each lead and follow-up activity.
Ensure all client interactions are professional and timely, enhancing the client experience.
Requirements
Strong organisational and communication skills.
Confident, personable individual who enjoys speaking to prospects, offering our services and nurturing to engage
Experience with CRM software (HubSpot) is a plus.
Ability to work independently and manage multiple tasks efficiently.
Familiarity with digital marketing or agency environments is beneficial but not required.
Familiarity with SME challenges and how digital marketing helps them grow.
About Echo
Echo is one of the fastest-growing digital marketing agencies in Cambridgeshire. We work closely with our clients to help them achieve the best possible online presence so they can get noticed and reach their full potential. We work with businesses of all shapes & sizes, with each day presenting a new opportunity and challenge!
Ever since Echo started in 2012, we’ve been consistently growing and improving as a business. We have high ambitions and because this is a new role, there is ample room for career development as our requirements increase.
You’d be joining our team of passionate digital marketing and website design professionals who work hard to deliver real results for our clients. We’re a team of like-minded, approachable people all with the same drive to be the best.
Job Types: Part-time, Permanent, Freelance
Pay: £15.00-£20.00 per hour
Expected hours: 5.0 per week
Benefits:
Flexitime
Work from home
Work Location: Remote
Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and APPLY TODAY.