Want a fully remote job where you help injured workers get the care they need? Streamline Work Comp is hiring a Full Time Case Coordinator (Remote) at $17.00/hour. Founded in 2013, Streamline is a growing radiology and physical therapy management company serving the workers’ compensation industry. They focus on fast scheduling, strong provider relationships, and exceptional customer service. In this phone-heavy role, you’ll spend most of your day making outgoing calls to patients, providers, and insurance carriers to schedule imaging, therapy, and specialist appointments. You’ll also review medical records, update case notes in real time, and handle emails and documents — all from home. Streamline provides your computer, monitors, and desk phone. You must have a private, quiet workspace and live in the U.S., excluding NY, WA, DC, OR. All new hires start as Level 1 at $17/hr, with promotions possible in as little as six months based on performance.
Quick Snapshot
Job Type: Full Time
Salary: $17.00 Per Hour (Employer provided); Level 1
Firm: Streamline Work Comp; Streamline Imagining LLC
Work Schedule: Monday–Friday; full‑time; typical shifts fall within 8:00 AM and 5:00 PM in a particular time zone; schedules assigned based on employee’s time zone to ensure business coverage across all U.S. time zones
Language: Not specified
About Us
Founded in 2013, Streamline Work Comp is a growing radiology and physical therapy management company serving the workers’ compensation industry. We focus on exceptional customer service, fast scheduling, and strong provider relationships. Our culture values teamwork, empathy, and doing the right thing for injured workers.
Position Overview
The Case Coordinator is a fully remote administrative position responsible for managing workers’ compensation cases through high volume phone communication, scheduling, and accurate documentation.
This role is phone heavy — most of your day will be spent making outgoing calls to patients, providers, and insurance carriers. Streamline provides all equipment, including a company computer and phone.
Because this role involves continuous phone communication and access to protected health information, employees must maintain a private, quiet, distraction‑free workspace for the entire shift and be able to work without ongoing personal or dependent‑care interruptions during scheduled work hours.
All new hires join Streamline as a Level 1 Case Coordinator at $17/hr. We promote from within, and advancement is possible as early as six months based on performance.
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Responsibilities
- Ability to work scheduled hours without responsibility for caregiving or dependent supervision during the workday
- Make outgoing calls to schedule appointments and obtain case updates
- Answer limited inbound calls from claimants, adjusters, and providers
- Review medical records and referral forms for completeness
- Coordinate appointments for imaging, therapy, and specialist services
- Verify claimant details and update internal case notes in real time
- Upload documents, send follow ups, and communicate professionally by phone and email
- Work across multiple platforms (Outlook, Teams, internal software, voicemail systems)
- Maintain accuracy, speed, and clear documentation in a highvolume workflow
- Uphold all HIPAA and confidentiality requirements
- Other duties as assigned.
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Schedule & Availability
This role is full‑time, Monday through Friday. Schedules are assigned based on the employee’s time zone to ensure business coverage across all U.S. time zones.
Typical shifts fall within 8:00 AM and 5:00 PM in a particular time zone.
All schedules are designed to support coverage between 8:00 AM and 5:00 PM across U.S. time zones. Exact schedules are confirmed prior to hire based on business needs and time zone alignment.
Preferred Skills
- Typing speed 60 WPM (typing test required)
- Comfortable with Microsoft Office (Outlook, Word, Excel, Teams)
- Experience with Adobe Acrobat or similar tools
- Strong written and verbal communication skills
- Ability to manage multiple priorities and strict deadlines
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Why Work With Us?
- Competitive pay
- 100% remote work
- All equipment provided
- Supportive and collaborative team culture
- Growth opportunities based on performance
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Interview Process
1. Email invitation for the first interview with a recruiter
2. Typing test (5-minute speed test sent by email)
3. Final interview on camera with management
4. Hiring decision
About Streamline Imaging LLC
Streamline is a fast-growing company looking for capable individuals who want to grow with our company and establish a stable career in the workers’ compensation industry. Streamline strongly supports the internal advancement of our employees with promotional opportunities extended exclusively to in-house employees, along with annual, above-market merit increases and generous paid-time off and medical benefits.
Requirements
- High School Diploma or GED
- Administrative or medical office experience preferred
- Call center, scheduling, or workers’ comp experience helpful
- Ability to work independently in a structured remote environment
- Must reside within the U.S. (excluding NY, WA, DC, OR)
- Ability to maintain a private, uninterrupted workspace
Glassdoor is handling all recruitment for this role. As this is a newly opened vacancy, if this opportunity excites you, head over to Glassdoor and
APPLY TODAY.
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