About Mitek Systems
Mitek is a global leader in digital and biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision, and machine learning. We are trusted by over 7,500 organizations worldwide.
Job Summary
Mitek is hiring a Go-To-Market Data Analyst to join the Global Customer Success team. As a data analyst, you will turn complex products, fraud, and customer signals into clear insights that help our customers and internal teams make fast, informed decisions. You will build Tableau dashboards, customer-facing reports, and automated alerting that highlight fraud trends, identity verification performance, and optimization opportunities.
What You Will Do
- Build customer-facing reports and internal reporting to help teams use data in their day-to-day work
- Develop Tableau dashboards that present insights in a simple and visual way
- Create comparison and benchmarking views to show customers how they perform against expected solutions
- Work with cross-functional teams to align reporting to business needs
- Partner with leaders across Success, Support, Product, Sales, and Engineering to influence decisions
Who You Are
- Respectful and collaborative, with a curious and data-driven mindset
- Analytical and practical, with strong communication skills
- Proactive, growth-minded, and detail-focused
- Ability to explain data clearly to technical and non-technical audiences
What We Provide
- Competitive base salary
- Full remote contract
- Home Office Allowance (up to £500)
- 25 days holiday + 8 Bank Holidays
- Private Healthcare and Life Insurance
- Learning & Development opportunities (up to £2,500 per year)
- Pension plan (Mitek contributes 6% and you contribute 3%)
Requirements
- Around 2 years of experience in a data analytics role, ideally in SaaS
- Hands-on experience building dashboards in Tableau or related software
- Solid SQL skills for querying data
- Experience with customer reporting or performance reporting
- Ability to translate data into simple insights for internal teams or customers
- Experience working with cross-functional partners
- Ability to travel in-region twice a year and internationally once per year
This job is a great chance for someone who enjoys working with data and wants to support a global tech company. Mitek offers remote work, good benefits, and a team-focused environment. If you have strong analytics skills and like turning data into clear insights, this role is a solid and rewarding fit.
The company is located in London at 51 Eastcheap, London, EC3M 1DT, United Kingdom.