Are you searching for a work-from-home job where you can speak with people, offer guidance, and follow a clear daily routine? This Remote Customer Agent role is designed for individuals who enjoy calm conversations and helping others understand important decisions about their family’s future. In this position, you’ll connect with people who have already shown interest, listen to their needs, and explain available options step by step. With training, steady support, and a structured process, this role offers a stable remote career with room to grow.
Job Type: Full-time
Salary: $50,000 – $65,000 per year
Firm: FBSPL
Location: Remote
Work Schedule: Flexible schedule (remote)
Language: English
Work Experience Needed: Entry level; strong communication skills, organization, and reliability
Full job description
We’re seeking a Remote Customer Agent who enjoys helping people make steady, informed decisions for their family’s future. This role connects with individuals who request guidance on long-term benefits planning programs. You’ll offer clarity, reassurance, and step-by-step direction, so each person understands where they’re headed.
What You’ll Do
- Speak with new inquiries and explore what they’re hoping to accomplish
- Explain program choices in a calm, easy-to-understand way
- Record conversation notes so clients move smoothly into the next phase
- Outline what the upcoming review steps look like
- Stay organized as you work through a consistent stream of warm leads
- Share simple updates with the internal client team when needed
What Helps You Thrive
- You communicate in a friendly, grounded way
- You like having a structured process to follow
- You’re reliable in a remote setting with steady work habits
- You enjoy helping people make sense of their options
- You don’t mind repeat tasks and consistent routines
What’s Provided
- Remote position with flexibility
- Clear training and daily support
- Warm leads supplied
- Performance-based compensation with bonuses and residual income
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Work from home
Work Location: Remote