Quick Snapshot
Job Type: Freelance
Salary: £15.00 – £25.00 Per hour
Firm: South London College
Location: Remote
Work Schedule: Flexible, including evenings
Language: English
The Role
As a Webinar Moderator, you’ll provide essential technical and administrative support during live online sessions, allowing tutors to focus on delivering engaging content to learners.
What You’ll Do
- Join webinar sessions 10-15 minutes early to conduct technical checks
- Welcome learners as they join and assist with any connection issues
- Monitor the chat and Q&A box throughout sessions
- Manage participant questions and relay them to the tutor at appropriate times
- Take attendance and track participant engagement
- Handle breakout room assignments when required
- Address basic technical issues (audio, video, screen sharing)
- Record sessions when requested
- Report any technical or learner issues to the course coordinator
- Maintain professional and supportive presence throughout sessions
Who We’re Looking For
Essential: (Training included)
- Reliable internet connection and professional home workspace
- Excellent written communication skills for chat management
- Professional, calm demeanor and problem-solving abilities
- Ability to multitask and respond quickly to learner needs
- Strong technical proficiency with Microsoft Teams
- Punctual and reliable
- Available for scheduled sessions (including some evenings/weekends)
Desirable:
- Previous experience moderating webinars or virtual events
- Basic understanding of online learning environments
- Customer service or support experience
- Familiarity with LMS platforms
Session Details
- Sessions typically 1-3 hours in duration
- Scheduled in advance with flexible booking
- Primarily evenings and weekends (some daytime availability)
- Opportunity for regular weekly sessions
What We Offer
- Fully remote working
- Flexible scheduling – book sessions that suit your availability
- Simple, straightforward role with clear responsibilities
- Training and induction provided
- Opportunity to support learner success
- Potential for increased hours based on performance
How to Apply
Submit your CV outlining:
- Your experience with Microsoft Teams or similar platforms
- Your typical weekly availability (days/times)
- Any previous moderation, support, or customer service experience
Location: Remote
Schedule: Flexible, including evenings
Benefits: Work from home
Work Location: Remote
Job Type: Freelance
Pay: £15.00-£25.00 per hour