Join Jonas Software as a Customer Care Representative and provide top-notch support to clients across various industries. With a strong focus on technical troubleshooting and problem-solving, this remote role offers a chance to work with a leading provider of enterprise management software solutions.
Employment Type
Full-time
Company Base/Headquarters
Jonas Software (headquartered in Canada)
Location
Remote – USA
Work Schedule
40 hours per week
Language Required
English
Job Description
The Customer Care Representative is the first line of contact for our clients. The Customer Care Representative provides product and services information and resolves any emerging technical or non-technical problem that our clients have with accuracy and efficiency of time. They should demonstrate strong computer technical and troubleshooting skills which will allow them to think on the fly in order to come up with solutions and recommendations when one may not be readily available.
Business Unit
Granbury – Retail
More About Jonas Software
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60
Application Guidelines
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